At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n

 

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Software Engineering Manager - PaaS

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Why We Have This Role

\nQualtrics is seeking a Software Engineering Manager to join our growing PaaS Engineering team in our Mexico City office. As part of our efforts to expand our engineering capabilities, this new headcount is crucial for supporting the increasing demand for our platform-as-a-service solutions.\n

 

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How You’ll Find Success

\n\n\nBuild trusted relationships through effective communication with customers and team members.\nExhibit a strong level of curiosity and eagerness to learn.\nDemonstrate initiative and resourcefulness in problem-solving.\nCollaborate effectively with managers and cross-functional teams.\nApproach challenges with an analytical mindset, striving for effective solutions.\nProvide mentorship and professional development opportunities to your team.\nFoster a collaborative environment that encourages innovation and accountability.\n\n\n

 

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How You’ll Grow

\n\n\nSupport the continued growth of the Qualtrics XM customer base by building and leading a team of talented and passionate software development engineers based in Mexico.\nLeverage your experience in the full spectrum of activities involved in building and scaling product teams.\nFocus on developing our Mexico expansion into an engineering hub.\nTake on a zero to one leadership role, interacting across Qualtrics product engineering leadership.\nAct as a site owner to drive team and cultural fitness.\n\n\n

 

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Things You’ll Do

\n\n\nOwn the engineering roadmap for the product and work with stakeholders to build quarterly plans.\nActively manage teams of employees—gathering and providing candid feedback, mentoring, and coaching individuals while delegating appropriately.\nInstill best practices for software development and documentation, ensuring designs meet requirements and deliver high-quality work on time.\nDrive planning meetings, collaborate with peers, prioritize features, and work with a sense of urgency to deliver value to customers.\nGuide your team in developing scalable and robust SaaS and PaaS products to solve complex business problems.\nWork directly with our global clients to provide solutions and ensure a great customer experience.\nHelp grow the Mexico site and global team of software engineers, implementing hiring plans and career development strategies for the engineering team.\n\n\n

 

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What We’re Looking For On Your Resume

\n\n\nProven experience managing and coaching software developers, from graduate level to seasoned professionals.\nProactive and able to deliver on initiatives you start; you have a proven record of driving results.\nStrong background in object-oriented design and development with languages such as Java, .NET, C#, Python, Ruby, or C++.\nExperience building, owning, and operating highly scalable and highly available internet-facing software services.\nExpertise in modern web development technologies (JavaScript, CSS, HTML, Ruby on Rails) and modern JavaScript frameworks (e.g., Angular, D3).\nExperience as a site leader or supporting large global teams.\nBachelor’s degree in Computer Science, Computer Engineering, or a related field.\n8+ years of experience as a software engineer and software engineering manager.\n\n\n

 

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What You Should Know About This Team

\n\n\nWe are a group of talented and passionate engineers dedicated to developing the Qualtrics Ecosystem, focusing on enhancing the developer experience for our partners and customers.\nThe Ecosystem Engineering organization is committed to providing world-class developer tooling that enables the creation of business-critical solutions and extensions on the Qualtrics platform.\nOur engineers collaborate effectively to tackle complex problems, fostering a culture of innovation and technical expertise.\nThe direct impact on customer success through our work is exceptionally fulfilling, offering valuable opportunities for rapid learning and career advancement.\n\n\n

 

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Our Team’s Favorite Perks and Benefits

\n\n\nWe spend 10% of our time on individual engineering growth activities every quarter\nWe participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics\nQualtrics pays 100% of the healthcare benefit premiums for employees and their dependents. \nFull time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.\nVariable allowances for wellness, meals, transportation, and more. \n\n \n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n\n