JOB PURPOSE: To provide support for all engineers with tasks, assignments and projects. ESSENTIAL DUTIES: + Provides technical solutions to fix defined problems for engineers + Performs standard testing processes on a variety of equipment and records results + Prepares reports on the outcome of solutions to problems + Works with maintenance and vendors as necessary + Upholds Xeridiem vision and core values + Performs other duties as required Qualifications QUALIFICATIONS (Education/Experience/Knowledge, Skills & Abilities) Required: + High School diploma or its equivalent and minimum of 2 years experience in a related area + Has knowledge of commonly-used concepts, practices, and procedures within field + Ability to problem solve identify errors and deficiencies and perform research with general guidance + Ability to apply knowledge to their job function using pre-established guidelines and instructions + Accuracy, attention to detail, and thoroughness + Proficient computer skills + Proficient communications skills + Ability to comprehend and comply with company safety and quality standards + Ability to follow oral and written instructions