**Billing Configuration and Operations Leader** **Responsibilities:** + Manage process to perform daily billing of over 92 billion in yearly revenue + Manage configuration of billing and admin/ancillary fee parameters + Subject Matter Expert on electronic billing system, client invoicing and admin/ancillary fee pricing + Work directly with clients to provide custom invoice and detail + Ensure client inquiries are addressed and resolved in a timely fashion + Manage group mailboxes, processing an average of 600 requests per month, with a turnaround time of one day or less. + Provide automation methods that provide efficiency within Finance + Create and maintain all team Policies, SOP, and work instructions + Directly supervise 4-5 direct reports and manage team processes and structure, while managing quality of work and committed SLA turnaround times + Ensure an adequate and proper work load for employees and the proper balance of tasks + Manage all training, cross training and job growth of team + Manage specialized billing processes, including requests for non-standard invoicing + Partner across functionally with Account Management, Implementation, Information Technology, Accounting and Client Accounts Receivable to resolve billing issues + Drive opportunities for change and improvements to assist in job quality and satisfaction **Qualifications:** + 5+ years' experience in healthcare/pharmacy billing, finance and/or IT/Project management preferred + 2+ years' previous people leader experience strongly preferred + Bachelor’s degree or equivalent work experience preferred + Previous experience in the PBM industry a plus + Experience using Microsoft Office applications (Word, Excel, PowerPoint, etc) + Previous experience with Billing and HR software (such as Workday) a plus + Strong analytical and problem solving skills for research and resolution If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._