Assesses eligibility and initiates the referral process for VNSNY CHOICE, by entering the referrals in our enrollment system, TruChart, to achieve desired enrollment goals. Works under general supervision.

Education: Associate's Degree in health, human services, other related discipline or the equivalent work experience required.

Experience: Minimum two years experience in customer service required. Proficient interpersonal, organizational, strong attention to detail, analytical and writing skills required. Knowledge of Medicaid eligibility requirements required. Proficiency with personal computers, including MS Excel, Word and Outlook required. Prior experience in Call Center setting preferred.