Position Details  Position Details

Job Title ENROLLMENT SUPPORT ASSISTANT Position Number 8100064 Job Category University Staff Job Type Full-Time FLSA Status Non-Exempt Campus Chicago-Water Tower Campus Department Name GRAD & PROF ENROLLMENT MGMT Location Code GRAD & PROF ENROLLMENT MGMT (02013A) Is this split and/or fully grant funded? No Duties and Responsibilities • Manage timely processing of all admission-related material (paper and electronic documents), data record and entry, database maintenance, related to admission including scanning, electronic and paper filling.
• Serve prospective students and applicants by answering incoming calls and respond to emails, greeting walk-ins, answering questions, providing prospects with contact information and taking phone messages.
• Support University partners and Academic units by answering incoming calls and respond to emails, and troubleshoot and resolve issues within Slate application system.
• Delegate work to student support staff and oversee the accuracy of the production of their work.
• Perform other duties as assigned. Minimum Education and/or Work Experience High School Diploma or equivalent. Minimum two years of administrative and customer service support experience. Qualifications High School Diploma or GED required; some college preferred. Minimum two years of administrative and customer service support experience in an educational environment preferred.
Strong interpersonal skills with people in a diverse community
· Ability to pay attention to detail and to handle confidential information with excellent judgment and discretion required
· Demonstrated ability to proactively set priorities and work with diplomacy and efficiency in a high demand environment
· Proven customer service skills
· Excellent organizational, communication and collaborative skills
· Ability to receive detailed information through verbal and written communication
· Ability to write, expressing and exchanging ideas.
· Experience with student information systems
· Demonstrated computer experience Certificates/Credentials/Licenses n/a Computer Skills Proficient in Microsoft Office programs required. Capable of using computer operation systems, internet resources and complex database systems. Familiarity with Peoplesoft or Technolutions Slate preferred. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date Close Date Position Maximum Salary or Hourly Rate $22.00/hr Position Minimum Salary or Hourly Rate $18.00/hr Special Instructions to Applicants About Loyola University Chicago Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola’s professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here.

As one of the nation’s largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all.

Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Quick Link for Posting https://www.careers.luc.edu/postings/29434 Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a High School Diploma or equivalent? Yes No * Do you have a minimum of two years of administrative and customer service support experience? Yes No Applicant Documents Required Documents Resume Cover Letter/Letter of Application Optional Documents