Posting Details Position Information

Posting Number SF01994 Job Title Enrollment Services Officer (Graduate School) Position Number 106477 FTE 1.00 FLSA Exempt Position Type Professional Staff Union PSA/NEA - Professional Staff Assoc Pay Grade Level Grade Level: 10 Pay Grade Range Anticipated Hiring Salary Range: $57,155 - $61,500 Status Calendar Year, Full-time, Permanent Department Information

Department Graduate School Contact(s) Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu) Contact Phone/Extension Contact Email Physical Demands Campus Location Kingston Grant Funded No Extension Contingency Notes Job Description Summary The search will remain open until the position has been filled. First consideration will be given to applications received by April 30, 2025. Applications received after April 30, 2025 may be reviewed depending on search progress and needs but are not guaranteed full consideration.
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About URI:

The University of Rhode Island enrolls approximately 17,000 students across its graduate and undergraduate programs and is the State’s flagship public research university, as well as the land grant and sea grant university, for the state of Rhode Island. The main campus is located in the historic village of Kingston, and the Bay Campus is located in Narragansett. Both campuses are near major beaches in a beautiful coastal community. URI is just 30 minutes from Providence, RI and within easy reach of Newport, Boston, and New York City.
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BASIC FUNCTION:

Carry out a full range of enrollment services and/or admission services activities. Maintain a significant role in one or more functional areas of the Graduate School office, such as application review, operational functions, staff training, and development. Responsible for the direct supervision of Enrollment Services Representatives.

Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage the activities of Enrollment Services Representatives, academic advisors, and
student workers, both undergraduate and graduate. Train new hires.

Coordinate all aspects of enrollment and/or admissions procedures.

Work closely with the Director of Graduate Enrollment Management on various matters or issues related to enrollment and/or admissions of graduate students. Assist in supervising staff, ensuring efficient and effective procedures and assisting with software and data needs.

Provide excellent customer service in the form of walk-ins, phone calls, emails, and
Office Management. Counsel students on enrollment services and admission matters.
Interpret and explain Federal, State, and University policies, procedures, schedules,
deadlines, and other operational information as they relate to enrollment services and/or
Admission.

Develop and maintain office procedures documentation and train new hires. Serve as a resource for issue resolution.

Represent the Graduate School at department meetings, recruiting events, and informational webinars as well as participate in staff meetings and other committee meetings as determined by the Director of Graduate Enrollment Management.

Assist with developing, maintaining, and improving admission (Slate) software, including application cycle review, data queries and reports, and data accuracy. Assist with supporting training and issue resolution through webinars, guides, and responding to inquiries and issues.

Utilize internal and external databases such as eCampus, Slate, and CAS.

Evaluate and process admissions applications in accordance with University policies,
goals, and rules on admissibility of graduate students. Review international transcripts, review residency paperwork to determine residency status, process deferment approvals and request missing information when necessary. Process application acceptances and denials in eCampus, Slate and CAS.

Assist with the tracking and development of new program applications, materials, and the updating of relevant information such as on the Graduate School website, Slate application and email campaigns, etc. Assist with the development, testing, and implementation of new technological solutions.

OTHER DUTIES AND RESPONSIBILITIES:

Perform other duties as assigned.

LICENSES, TOOLS, AND EQUIPMENT:

Personal computers, printers, word processing, database management and spreadsheet software. eCampus. Slate.

Required Qualifications REQUIRED:

1. Bachelor’s degree.

2. Minimum of two years of experience in an enrollment services and/or admissions operation (i.e., registration and records).

3. Demonstrated professional experience in an area of specialization (i.e., admissions).

4. Demonstrated supervisory experience.

5. Demonstrated strong verbal and interpersonal communication skills.

6. Demonstrated proficiency in written communication skills.

7. Demonstrated experience working with a student information system (e.g., e-Campus) or similar database.

8. Demonstrated ability to work with diverse groups/populations.

Preferred Qualifications PREFERRED:

1. Demonstrated experience managing, maintaining, and processing admission decisions.

2. Demonstrated experience developing office procedures documentation and training new staff members.

3. Demonstrated experience in a Slate CRM.

4. Demonstrated experience in rolling out admissions related technological solutions and assisting with QA testing and issue resolution.
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The University of Rhode Island is an equal-opportunity employer committed to the principles of affirmative action. It is the policy of the University of Rhode Island to provide reasonable accommodation when requested by a qualified applicant or employee with a disability.

Environmental Conditions This position is not substantially exposed to adverse environmental conditions. Posting Date 04/17/2025 Closing Date Special Instructions to Applicants Please attach the following 3 (PDF) documents to your online Employment Application:

(#1) Cover letter.

(#2) Resume.

(#3) Other Document – References – the names and contact information of three professional references. (Note: this document is required even though references may be listed on the application).

Quicklink for Posting https://jobs.uri.edu/postings/15050 Applicant Documents Required Documents Cover Letter/Letter of Application Resume Other Document - References Optional Documents Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a Bachelor’s degree? Yes No * Do you have a minimum of two years of experience in an enrollment services and/or admissions operation (i.e., registration and records)? Yes No * Do you have demonstrated professional experience in an area of specialization (i.e., admissions)? Yes No * Do you have demonstrated supervisory experience? Yes No * Do you have demonstrated experience working with a student information system (e.g., e-Campus) or similar database? Yes No * Do you have demonstrated ability to work with diverse groups/populations? Yes No How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other