Enterprise Assistant Director of Operations Salary

$105,344.16 - $168,128.88 Annually

Location

FL 33315, FL

Job Type

Full-Time

Job Number

1412812

Department

Avi Air Ops Section Admin

Opening Date

09/20/2024

Closing Date

Continuous

Veterans' Preference Notice

Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

Description Benefits Questions REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for Enterprise Assistant Director of Operations.
This Job Announcement will remain open until a sufficient number of applications are received.   


Benefits of Broward County EmploymentHigh Deductible Health Plan – bi-weekly premiums: Single $10.39 / Family $76.94Includes a County Funded Health Savings Account of up to $2400 AnnuallyConsumer Driven Health Plan – bi-weekly premiums:Single $78.64 / Family $273.13 Florida Retirement System (FRS) – Pension or Investment Plan457 Deferred Compensation employee matchEleven (11) paid holidays each yearVacation (Paid Time Off) = 2 weeks per year Tuition Reimbursement (Up to 2K annually)Paid Parental Leave
The Broward County Aviation Department which operates the Fort Lauderdale-Hollywood International Airport and North Perry Airport is seeking an Enterprise Assistant Director of Operations. This is highly responsible supervisory and administrative work in planning, organizing, and directing the activities of the Aviation Operations Division. The successful candidate will assist the Director with the administration and direction of operations activities for the Fort Lauderdale-Hollywood International Airport and related facilities. Work involves the responsibility of assisting with directing all activities related to Ground Transportation, Airside, Airport Control Center, terminal operations and airport parking. Work includes overseeing and ensuring the 24-hour operation of the ground transportation plan, terminal/landside operations, administration, including the enforcement of airport rules and regulations, and airside operations, to include compliance with federal, state, and local regulations, policies and procedures.

This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive-level administrators through conferences and reports.

All Aviation Department employees must possess the ability to interact courteously with the public, Airport vendors, contractors, and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment. 

Minimum Education and Experience Requirements
Requires a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, management, Aviation Management, Aeronautical Science, or a closely related field.


Requires six (6) years of progressive work in operations management (i.e. airside, parking, ground transportation, terminal, and airport control operations) or closely related experience.

Special Certifications and LicensesPossess and maintain a Florida E Class Driver's License with the authority to drive a county vehicle for the duration of the appointment.Must be able to obtain/maintain Airport security & customs badging.Must be able to obtain/maintain Airfield driving privileges Movement & Non-Movement.
PreferencesAmerican Association of Airport Executives - Accredited Airport Executive (A.A.E) DesignationAmerican Association of Airport Executives - Airport Certified Member (CM) DesignationAirport's Council International - International Airport Professional (I.A.P.) DesignationMaster's degree in business, Public Administration, Aviation Management, Aeronautical Science or a closely related field.
Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA 

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. 

Assist with the development, implementation, and maintenance of strategic, fiscal, and capital improvement budgets for the Division.Assist with the development, implementation, and maintenance of policies and procedures to ensure operational compliance with County policy, and federal, state and local rules and regulations pertaining to airport certification which includes inspection of airfield pavement, lighting and markings and preparing and maintaining emergency response and security plans.Assist with the development and implementation policies and procedures to ensure the safety, convenience and flow of passengers using the airport facilities, including roadway access, parking facilities, terminal amenities, and loading gates with a focus on the guest experience.Assist with the preparation and monitoring of the Division budget and ensures adherence to budget throughout the entire fiscal year; prepares special reports as required.Assist in the development and implementation of employee training and development programs including emergency preparedness.Assist in managing human resources and labor relations issues including staffing, performance, recognition and discipline.Direct, manage and supervise a large workforce that consists of personnel from various job descriptions and classifications that work a 24/7 schedule utilizing a variety of specialized equipment under sometimes extreme conditions.Represents the County before community groups, service organizations, and civic committees to promote the development and use of airport facilities; provides liaison with all stakeholders. Meets and shares ideas to formulate department-wide policy and action planning.Respond to airport emergencies.Monitors compliance with all active contracts and agreements.Attends public and professional meetings, conferences, seminars and training.Serves as acting Division Director in the absence of Director.Performs related work as assignedAssignments are received in the form of broad policy statements. Work is performed independently with general supervision by an administrative superior. Performance is reviewed periodically through conferences and written reports.Administers the County's Aviation Operations program; directs through subordinates the planning, scheduling, and coordination of divisional activities; develops policies, procedures, and priorities to meet established goals.Performs related work as assigned.

Management may assign additional functions related to the type of work of the job as necessary.

Acts as point person or team leader for organization and coordination of routine day-to-day functioning, fulfilling the team mission to respond to customer needs with a solution-oriented team providing creative and effective resolution to a broad range of issues.

Manages individual and operational performance and productivity for employees of varying job titles and professions, reviews schedules, productivity, work quality, resource availability, performance and other operation functions as necessary.

Coordinates operations meetings that may include security, business development, business administration, and other operation sections.

Performs Operations Division administrative functions such as approving purchases, overtime tracking, payroll, personnel evaluations, and correspondence; reviews daily activity reports from each major functioning area of the organization, including following up on any anomalies or exceptions that may require immediate or urgent attention.

Meets with staff and leadership team to discuss any issues that may arise and discuss immediate resolution to these issues.

Directs employee issues working with Human Resources and senior management staff; provides guidance and actively participates in the recruitment process.

Attends scheduled meetings per calendar outline, including monthly operations and maintenance performance meetings, and project meeting updates for all the functioning areas; attends and leads meetings to discuss performance progress on goals and objectives in their respective areas of control, and prepares performance appraisals.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

CompetenciesBusiness InsightApplies knowledge of business and the marketplace to advance the organization's goals. Leverages insights to shape and drive critical initiatives. Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
Financial AcumenInterprets and applies key financial indicators to make better business decisions. Provides rich and rigorous forecasts of the financial implications of ideas and opportunities. Makes well-balanced decisions regarding expenditures that take into account multiple considerations.
Decision QualityMakes good and timely decisions that keep the organization moving forward. Ensures that people internalize policies and standards and accept full responsibility for their decisions. Confidently makes choices in the best interests of the organization, deals constructively with resistance.
Balances StakeholdersAnticipates and balances the needs of multiple stakeholders. Shares stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders. Promotes an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders.
Plans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.
Ensures AccountabilityHolds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Builds Effective TeamsBuilds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Mentors others on how to build effective teams; takes actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Is a powerful role model for adaptability; adeptly shifts approach and helps others do the same. Can be both persistent and flexible, as needed. Helps others adapt swiftly to new situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 What is your highest level of education with major course work in airport management, business or public administration, or related field? High School/GED/Equivalent Associate's degree Bachelor's degree Master's degree Doctorate degree 02 How many years of experience do you possess managing Airport Operations? This information must be verifiable from your application. Less than 4 years 4 years 5 years 6 - 9 years 10 - 13 years 14 or more years 03 Do you possess a minimum of 4 years' supervisory experience whereby you completed subordinates' performance evaluations? Yes No 04 Do you possess or have the ability to obtain a valid Florida Class E Driver's License? Yes No 05 How long have you been in a managerial positon and what position levels did you manage? 06 What experience do you have in Airside, Landside, Terminal, Ground Transportation, Parking and Airport Control Center operations? 07 What experience do you have in developing and monitoring budgets? What were the rounded dollar amounts of those budgets? 08 How have you promoted continued learning and employee development? 09 What leadership development courses have you taken in the last two years? 10 What type of difficult employee issues have you successfully managed? (Describe at least 2). 11 What efforts have you undertaken to motivate employees during times when more effort with less resources is needed? 12 How do you manage large volumes of work with competing priorities? 13 Describe your experience in emergency response in a leadership role at the airport and/or with local government response (Emergency Operations Center).

Required Question

Agency Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for Enterprise Assistant Director of Operations.
This Job Announcement will remain open until a sufficient number of applications are received.   


Benefits of Broward County EmploymentHigh Deductible Health Plan – bi-weekly premiums: Single $10.39 / Family $76.94Includes a County Funded Health Savings Account of up to $2400 AnnuallyConsumer Driven Health Plan – bi-weekly premiums:Single $78.64 / Family $273.13 Florida Retirement System (FRS) – Pension or Investment Plan457 Deferred Compensation employee matchEleven (11) paid holidays each yearVacation (Paid Time Off) = 2 weeks per year Tuition Reimbursement (Up to 2K annually)Paid Parental Leave
The Broward County Aviation Department which operates the Fort Lauderdale-Hollywood International Airport and North Perry Airport is seeking an Enterprise Assistant Director of Operations. This is highly responsible supervisory and administrative work in planning, organizing, and directing the activities of the Aviation Operations Division. The successful candidate will assist the Director with the administration and direction of operations activities for the Fort Lauderdale-Hollywood International Airport and related facilities. Work involves the responsibility of assisting with directing all activities related to Ground Transportation, Airside, Airport Control Center, terminal operations and airport parking. Work includes overseeing and ensuring the 24-hour operation of the ground transportation plan, terminal/landside operations, administration, including the enforcement of airport rules and regulations, and airside operations, to include compliance with federal, state, and local regulations, policies and procedures.

This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive-level administrators through conferences and reports.

All Aviation Department employees must possess the ability to interact courteously with the public, Airport vendors, contractors, and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment. 

Minimum Education and Experience Requirements
Requires a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, management, Aviation Management, Aeronautical Science, or a closely related field.


Requires six (6) years of progressive work in operations management (i.e. airside, parking, ground transportation, terminal, and airport control operations) or closely related experience.

Special Certifications and LicensesPossess and maintain a Florida E Class Driver's License with the authority to drive a county vehicle for the duration of the appointment.Must be able to obtain/maintain Airport security & customs badging.Must be able to obtain/maintain Airfield driving privileges Movement & Non-Movement.
PreferencesAmerican Association of Airport Executives - Accredited Airport Executive (A.A.E) DesignationAmerican Association of Airport Executives - Airport Certified Member (CM) DesignationAirport's Council International - International Airport Professional (I.A.P.) DesignationMaster's degree in business, Public Administration, Aviation Management, Aeronautical Science or a closely related field.
Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA 

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. 

Assist with the development, implementation, and maintenance of strategic, fiscal, and capital improvement budgets for the Division.Assist with the development, implementation, and maintenance of policies and procedures to ensure operational compliance with County policy, and federal, state and local rules and regulations pertaining to airport certification which includes inspection of airfield pavement, lighting and markings and preparing and maintaining emergency response and security plans.Assist with the development and implementation policies and procedures to ensure the safety, convenience and flow of passengers using the airport facilities, including roadway access, parking facilities, terminal amenities, and loading gates with a focus on the guest experience.Assist with the preparation and monitoring of the Division budget and ensures adherence to budget throughout the entire fiscal year; prepares special reports as required.Assist in the development and implementation of employee training and development programs including emergency preparedness.Assist in managing human resources and labor relations issues including staffing, performance, recognition and discipline.Direct, manage and supervise a large workforce that consists of personnel from various job descriptions and classifications that work a 24/7 schedule utilizing a variety of specialized equipment under sometimes extreme conditions.Represents the County before community groups, service organizations, and civic committees to promote the development and use of airport facilities; provides liaison with all stakeholders. Meets and shares ideas to formulate department-wide policy and action planning.Respond to airport emergencies.Monitors compliance with all active contracts and agreements.Attends public and professional meetings, conferences, seminars and training.Serves as acting Division Director in the absence of Director.Performs related work as assignedAssignments are received in the form of broad policy statements. Work is performed independently with general supervision by an administrative superior. Performance is reviewed periodically through conferences and written reports.Administers the County's Aviation Operations program; directs through subordinates the planning, scheduling, and coordination of divisional activities; develops policies, procedures, and priorities to meet established goals.Performs related work as assigned.

Management may assign additional functions related to the type of work of the job as necessary.

Acts as point person or team leader for organization and coordination of routine day-to-day functioning, fulfilling the team mission to respond to customer needs with a solution-oriented team providing creative and effective resolution to a broad range of issues.

Manages individual and operational performance and productivity for employees of varying job titles and professions, reviews schedules, productivity, work quality, resource availability, performance and other operation functions as necessary.

Coordinates operations meetings that may include security, business development, business administration, and other operation sections.

Performs Operations Division administrative functions such as approving purchases, overtime tracking, payroll, personnel evaluations, and correspondence; reviews daily activity reports from each major functioning area of the organization, including following up on any anomalies or exceptions that may require immediate or urgent attention.

Meets with staff and leadership team to discuss any issues that may arise and discuss immediate resolution to these issues.

Directs employee issues working with Human Resources and senior management staff; provides guidance and actively participates in the recruitment process.

Attends scheduled meetings per calendar outline, including monthly operations and maintenance performance meetings, and project meeting updates for all the functioning areas; attends and leads meetings to discuss performance progress on goals and objectives in their respective areas of control, and prepares performance appraisals.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

CompetenciesBusiness InsightApplies knowledge of business and the marketplace to advance the organization's goals. Leverages insights to shape and drive critical initiatives. Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
Financial AcumenInterprets and applies key financial indicators to make better business decisions. Provides rich and rigorous forecasts of the financial implications of ideas and opportunities. Makes well-balanced decisions regarding expenditures that take into account multiple considerations.
Decision QualityMakes good and timely decisions that keep the organization moving forward. Ensures that people internalize policies and standards and accept full responsibility for their decisions. Confidently makes choices in the best interests of the organization, deals constructively with resistance.
Balances StakeholdersAnticipates and balances the needs of multiple stakeholders. Shares stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders. Promotes an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders.
Plans and AlignsPlans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.
Ensures AccountabilityHolds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Builds Effective TeamsBuilds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Mentors others on how to build effective teams; takes actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Is a powerful role model for adaptability; adeptly shifts approach and helps others do the same. Can be both persistent and flexible, as needed. Helps others adapt swiftly to new situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 What is your highest level of education with major course work in airport management, business or public administration, or related field? High School/GED/Equivalent Associate's degree Bachelor's degree Master's degree Doctorate degree 02 How many years of experience do you possess managing Airport Operations? This information must be verifiable from your application. Less than 4 years 4 years 5 years 6 - 9 years 10 - 13 years 14 or more years 03 Do you possess a minimum of 4 years' supervisory experience whereby you completed subordinates' performance evaluations? Yes No 04 Do you possess or have the ability to obtain a valid Florida Class E Driver's License? Yes No 05 How long have you been in a managerial positon and what position levels did you manage? 06 What experience do you have in Airside, Landside, Terminal, Ground Transportation, Parking and Airport Control Center operations? 07 What experience do you have in developing and monitoring budgets? What were the rounded dollar amounts of those budgets? 08 How have you promoted continued learning and employee development? 09 What leadership development courses have you taken in the last two years? 10 What type of difficult employee issues have you successfully managed? (Describe at least 2). 11 What efforts have you undertaken to motivate employees during times when more effort with less resources is needed? 12 How do you manage large volumes of work with competing priorities? 13 Describe your experience in emergency response in a leadership role at the airport and/or with local government response (Emergency Operations Center).

Required Question

Agency Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers