**Position Overview** The Enterprise Clinical Manager, MI has mastered technical/Clinical skills and possesses advanced product knowledge required to mentor Clinical Consultants in clinical product optimization and the onsite and remote education of Physicians, IT/Clinical Systems Administrators, Technologists, Sonographers, and other Key Operators in the use of Fujifilm’s Medical Informatics. The Enterprise Clinical Manager, MI-I is responsible for the clinical training offerings, addressing ongoing staff development, performs field competency evaluations, assesses clinical customer training needs, and manages clinical resource allocation while maintaining compliance with the company’s quality procedures. Additionally, the Enterprise Clinical Manager will coordinate and schedule the day-to-day activities of the Clinical Consultants and Senior Clinical Consultants to ensure high quality and efficient training services. The Enterprise Clinical Manager, MI-I Actively interacts with internal and external seniormanagers and executives within the rest of the Medical Informatics (MI) division and MIPDdevelopment teams. Has the ability to influence the thinking of or gain acceptance of others insensitive matters. Passionately fosters clinical innovation, clinical process improvements, and participates in building a clinical learning environment for the entire organization. Providesmentorship to the team on clinical product knowledge, and company operating procedures. The Enterprise Clinical Manager, MI- I provides on-site clinical management to ensure consistent clinical offerings to meet the needs of our customers, work outside normal business hours and holidays may be required. The Enterprise Clinical Manager, MI – I ensures customer satisfaction by effectively managing customer expectations, driving improved product awareness, and understanding. The Enterprise Clinical Manager, MI-I serves as second level escalation for technical assessment, troubleshooting, and workflow optimization, and further escalation where needed to ensure that product integrity and performance levels meet customer expectations. Additionally, the Enterprise Clinical Manager, MI – I supports sales and field service efforts in high level strategic accounts by providing clinical consultation for developing and executing customized customer solutions, special projects, and equipment demonstrations. **Company Overview** FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com . FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com . For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030,click here (https://holdings.fujifilm.com/en/sustainability/plan/svp2030) . **Job Description** **Duties and Responsibilities:** + Maintain expert working knowledge of current medical informatics products, both clinical and technical, to enhance our interactions with cross-functional teams + Mentor and guide the team to rapidly resolve clinical issues, report, track time accurately, and respond in a positive manner in all interactions with all customers, both internal and external. Provides feedback to Customers, Sales, Field Service, Marketing, Engineering, and Product line management on equipment issues and customer concerns via written and verbal communication. + Identify clinical training needs by creating and managing clinical training agendas for the entire department. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Manage and evaluate the clinical performance of the training personnel. + Manage the daily activities of all clinical training personnel. + Create and maintain clinical training project schedules. + Direct interaction with customers to identify applicable clinical specifications and to provide clinical support. + Responsible for the design, customization, and electronic delivery of clinical tools and supplements. + Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. + Produce various forms of clinical and technical writing. + Provide clinical expertise, workflow analysis, report configuration (CV), end to end testing, for upgrades, and new implementations. + Delivers process changes to leadership to improve efficiency and customer satisfaction. + Ensure that employees are trained on the appropriate clinical product portfolios and serve as the subject matter expert (SME) on those clinical product lines, assist in the development of the clinical training and the clinical testing for installations of new product releases. + Ensure compliance with all applicable requirements of the company’s quality management system. + Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.). + Participates with Sales and Marketing staff to develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS’s future business activities. + Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. + Maintains a safe work environment. + Take corrective action, where appropriate. + Drives performance improvement and strategic planning of clinical teams. + Participates in professional organizations. + Supports Clinical Consultants and SR Clinical Consultants with project duties within job skillset. + Participate in Clinical Validations Testing for each software release of the product to further enhance the overall accuracy of the release. + Mentors All Clinical Consultants, MI, Senior Clinical Consultants, MI + All other functions and responsibilities that may be assigned by management. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. + Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties. **Qualifications:** Professional Experience: + 10+ years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred. + Required 6+ years' experience with FUJIFILM Medical System products (SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound and Digital mammography). + 5+ years of leadership experience preferred. + Self-directed with excellent management skills. + Experience in clinical Radiology or Cardiology environment. + (CV)Registered in one or more of the following: (Preferred) + Registered Diagnostic Cardiac Sonographer RDCS experience in: + Transthoracic Echo + Transesophageal Echo + Stress Echo + Dobutamine Stress Echo + Pediatric Echo + Fetal Echo + ECG + (CV)Registered Vascular Technologist RVT experience in: + Non-invasive + (CV)Registered Nuclear Medicine Technologist experience in: + MPI + MUGA + PET + (CV)Registered Nurse Cardiac experience in: + Cath, Peripheral Angiography, Electrophysiology Lab experience + ECG + (Rad) Registered Radiology Technologist experienced in digital imaging. (Preferred) + Professional presence + Advanced ability to prioritize and manage multiple functions. + Advanced experience in related field. + Healthcare or software application or IT industry background a plus. + Medical imaging background. + Excellence in written and verbal communication skills. + Demonstrated ability to collaborate comfortably with end-users and clinical supervisors. + Demonstrated end-user computer skills. + Competence with Microsoft Office tools (Word, Excel, and PowerPoint). + Excellent interpersonal skills. + Excellent technical support experience with excellent troubleshooting skills. + Ability to address and/or translate workflow requirements to product features. + Ability to work in a fast-paced environment. Education/Certification Requirements: + Bachelor’s degree in computer science, engineering, or relevant field required. + Master’s degree in computer science, Engineering, or relevant Radiology field experience preferred. + National certification through the American Registry of Radiologic Technology (ARRT) or American Registry of Diagnostic Medical Sonography (RDMS)(RVT)(RDCS)(RVTA). (Recommended) + (Rad)Certification in multiple disciplines such as Quality Control, Computerized Tomography, or Mammography is recommended. Special Skills and Other Requirements: + Proven experience in the IT/Healthcare field. + Excellent diagnostic and critical thinking and critical thinking skills. + Excellent written and verbal communication ability. + Strong interpersonal, team building and leadership skills. + Outstanding organizational and time-management skills. + Resourceful and thorough with a keen sense of urgency. + Provide customers with the highest quality products and services. + Understand and apply appropriate quality management system processes. + Exposure to the medical field, particularly Radiology & EIS (Enterprise Information System) workflow. + Promote Company standards of business conduct. + Empower Teamwork + Advanced Critical thinking and problem-solving skills + Ability to work independently. + Ability to prioritize and handle multiple functions. + Proven Team Role model with excellent Leadership + The above description is intended to include the general content of and requirements for the performance of this job. The position will perform other related duties and assignments as required. Key Performance Indicators: + To maintain this position, Enterprise Clinical Manager, MI – I must: + Comply with all Enterprise Clinical Manager, MI - I job duties as outlined. + All Employees must complete company trainings and expenses within timely fashion. + Maintain Advanced product Knowledge to include SWAT. + Ability to provide advanced Clinical support in two Synapse Disciplines + Adhere to customer satisfaction. + Individual must have maintained good standings with team and HR. **Physical Requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + The ability to walk long distances and utilize stairs. + Close Vision: The ability to see clearly at twenty inches or less. + Due to travel, ability to withstand change in air pressure. **Travel:** + Frequent (up to 50%) travel may be required based on business needs. **Salary and Benefits:** + $88,065.00 - $134,818.00 (salary depending on experience) + 10% MBO Bonus opportunity + Medical, Dental, Vision + Life Insurance + 401k + Paid Time Off _FUJIFILM is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law._ _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at_ _hcushr.department@fujifilm.com_ _. Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313). **Job Locations** _US-Remote_ **Posted Date** _2 days ago_ _(3/27/2025 8:26 PM)_ **_Requisition ID_** _2025-33924_ **_Category_** _Clinical_ **_Company (Portal Searching)_** _FUJIFILM Healthcare America Corporation_