Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
Contract Support Specialist at Bristol Myers Squibb plays a crucial role in supporting the Enterprise Contract Facilitation (ECF) Team helping to ensure timely and compliant facilitation of contracts. This position requires effective coordination with various internal stakeholders and maintaining a high level of customer support. The successful candidate will have a solid understanding of pharma contracting and compliance, strong communication skills, and the ability to work effectively in a dynamic environment.
Key Responsibilities
Handle administrative aspects of the contracting process: approvals, signature process, storage, metadata extraction which includes:
Ensuring appropriate approvals and reviews were completed and uploaded into Icertis
Maintaining appropriate contact records
Reviewing for formatting and spelling errors
Sending through contracts for approval and signature
Ensure proper execution by approved signing authorities
Answer questions: Assist in answering questions posted on the Viva Engage ECF site and the ECF SharePoint Page and sending the request to appropriate Senior Facilitator, Pod Lead, or other related support group
Icertis Support: Help ECF Contract Facilitators with Icertis searches searching for master agreements, documents etc. as well as assisting them with Icertis issues.
Requesting supplier IDs: Assisting ECF Contract Facilitators and Business Users/Requesters with requesting supplier ids.
Customer Support: Provide white-glove customer support to business requesters.
Relationship Building: Develop and maintain strong relationships across the matrix environment, building alignment and strong communication with multiple internal and external stakeholders.
Compliance Adherence: Understand and follow BMS Standard Operating Procedures and escalation protocols.
Continuous Learning: Maintain active knowledge of contracting policy, news, and events.
Additional responsibilities: Working closely with the ECF team members to ensure consistency in work across the department as well as working on other requests from the Head of ECF or Director International Pod Lead
Innovation: Champion process improvements, recommending new ways of working to improve processes and embed new systems in the function and across ECF
Qualifications & Experience
Minimum of 2-3 years of experience with contract administration within the pharma/biotech/CRO industry preferred.
Teamwork: Demonstrated ability to work well in a team.
Communication Skills: Excellent oral and written communication skills, with the ability to convey information effectively and maintain a strong customer focus.
Adaptability: Demonstrates a high level of adaptability in dealing with ambiguous and complex work environments, balancing multiple demands professionally.
Process Mindset: Strong process-oriented mindset.
Technology Proficiency: Working knowledge of Contract Lifecycle Management technology to automate and streamline processes is preferred. Familiarity with Icertis is ideal. Excellent knowledge of Microsoft Outlook, Work, Excel, Ariba and Adobe products
Educational Background: Associate degree or bachelor’s degree required; other relevant contracts administration experience preferred.
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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