Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us. Enterprise Endpoint Solutions (R112) is a pivotal component of MITRE's Enterprise Technology organization. This department is dedicated to delivering cutting-edge end-user computing solutions that encompass software, hardware, and security services across the corporation. R112 plays a crucial role in provisioning and managing Windows, macOS, and mobile endpoint technologies, ensuring seamless integration and operation within MITRE's complex IT infrastructure. The department is committed to advancing MITRE's strategic objectives by implementing robust security policies, fostering compliance, and driving innovation in endpoint management. R112 is at the forefront of exploring new technical concepts and strategies, working closely with leadership to enhance enterprise-wide capabilities. With a focus on operational excellence and workforce development, the Enterprise Endpoint Solutions Department leverages its deep expertise in endpoint services to support MITRE's mission of solving problems for a safer world. The team is composed of skilled professionals who are adept at navigating the dynamic landscape of IT operations, security, and user adoption, ensuring that MITRE remains at the cutting edge of technology and innovation. Roles & Responsibilities: Strategic Planning and Execution + Plan, develop, and oversee endpoint-related strategic outcomes. + Support the Director in building and maturing strategic relationships with partners to enhance Enterprise Technology’s influence and capabilities. Growth Strategy + In partnership with the Director, develop and shape the department's work program to achieve specific Enterprise Technology strategic outcomes and manage new business opportunities for extending capabilities and services throughout MITRE. + Collaborate with Department Chief Engineers to ensure technical quality for all work assigned to the department as part of the work program. Domain Expertise + Provide technical domain-specific knowledge, leadership, and influence stakeholders to drive the Division's outcomes forward. + Maintain broad knowledge of related endpoint operating systems, management tools, cloud related services, mobility solutions/capabilities, available system metrics, EDR/data protection implementations, and operational considerations. Financial Management + Manage the department budget in compliance with policies to support strategic decision-making at the department level. + Provide oversight and guidance for project budgets and other cost-bearing center objectives, focusing on driving down operational costs through continual process improvement to related department IT services. Stakeholder and Partner Engagement + Develop close working relationships and serve as a trusted advisor in partnership with the Director, Senior Managers, Chief Engineers, and Group Leaders. + Collaborate with other Centers to extend shared service capabilities and re-use existing end-user computing services. + Act as a liaison with other corporate division chartered to protect and manage enterprise risk extended to endpoint related activities. Leadership and Team Management + Work with department group leaders to ensure that all staff supporting department endpoint services are assigned projects and fully planned. + Represent the needs and unique perspectives of staff to Division leadership. + Advocate for department competencies and establish new work opportunities. + Ensure the hiring, development, and shaping of skills, capabilities, and diversity needed within the department’s workforce. + Engage staff who fall short of corporate and department expectations and initiate appropriate and timely actions to address poor performance. + Lead staff management, including recruiting, establishing performance goals, appraising staff performance, and providing opportunities for career development. Basic Qualifications: + Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 7 years’ experience; or equivalent combination of related education and work experience. + Demonstrated application of best practices in IT Operations and security principles of least privilege. + Proven leadership experience working in a large enterprise IT organization. + Ability to develop trusted relationships and work collaboratively across functional areas and external organizations. + Experience in shaping and driving high-impact, high-quality technical solutions. + Success in developing, coaching, and leading people. + Experience in developing and executing a strategy. + Strong project management skills. + Experience strengthening relationships through communication and collaboration with both internal and external stakeholders and decision-makers. + Experience supporting executive or high valued employees’ requirements, including coordinating and being accountable for end user computing experiences. + Experience managing enterprise technology solutions in a DoD-compliant environment (FIPS 800-171, 800-53, CMMC, or similar). + Ability to gain secret clearance within one year of hire. + This position requires a minimum of 4 days a week on-site Preferred Qualifications: + Experience with endpoint management solutions, network access technologies, and enterprise identity providers that enable zero trust principles for endpoints. + Experience managing VAR’s or contracted service providers. + Active DOD-Secret Clearance Our culture is a tangible asset that endures through our people and leaders. At MITRE, our leaders must also demonstrate and continually develop a consistent set of shared Leadership Competencies: + Lead with a Strategic Mindset: Drives alignment across MITRE to achieve our mission by engaging across and beyond the enterprise, making and executing decisions, and activating the Good Growth Strategy. + Create Value: Takes a broad approach to solving complex problems using a national and global lens. Unleashes the full capabilities of our people in a relentless pursuit of innovative solutions that are scalable, equitable, transferable, and sustainable. + Cultivate Inclusion: Creates an environment and opportunities, built on trust, where people can be their whole authentic self, feeling welcomed, supported, engaged, and respected for who they are and what they contribute to the organization. Embraces and engages all dimensions of diversity to exponentially expand MITRE’s impact in solving problems for a safer world. + Communicate for Impact: Conveys powerful messages tailored to the unique needs of stakeholders—and desired outcomes—in a style that engages and inspires action. Exemplifies active listening to foster collaboration, understanding, and alignment. + Commit to Action and Outcomes: Holds self and others accountable for acting on and achieving established objectives. Exemplifies cultural attributes while executing and delivering impactful outcomes. This requisition requires the candidate to have a minimum of the following clearance(s): Secret This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): Secret Work Location Type: Onsite MITRE is proud to be an equal opportunity employer. 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