**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Serves as a SharePoint Administrator, managing Fraud and Transaction Services (FTS) site structure, permissions, content updates, and overall platform optimization to enhance collaboration and document/case management. Supports the execution of fraud initiatives by coordinating activities, engaging internal and external impacted stakeholders and partners, and ensuring seamless adoption of new processes. Collaborates with Fraud and Transaction Services (FTS) and external groups to understand policies, provide accurate support, and stay informed on technological advancements, industry research, and market changes to enhance daily operations. Build strong partnerships with line-of-business partners and provide strategic directions, including planning, development, readiness, and sustainable strategy for Fraud and Transaction Services (FTS) and/or other high-risk areas. Advises management on solutions and workflow optimizations to drive efficiencies and achieve organizational objectives. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Maintain high level of knowledge and understanding of Fraud and Transaction Servies processes to ensure analysis is accurate and in compliance. 2. Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness. 3. Provide performance and trend analysis for senior level management 4. Partner with other teams within Fraud and Transaction Services (FTS) for extended research needs. 5. Maintain high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance. 6. Help define and deliver solutions to complex problems that result in the reduction of fraud losses, reduction in operating expenses, and/or enhance the client experience 7. Create documentation for current and future processes 8. Participates in the assessment of potential new projects, analyzing opportunities, documenting the approach and documenting the business case 9. Lead assigned parts of change execution 10. Establish working relationships with partners within Fraud and Transaction Services (FTS) to accomplish goals 11. Serve as back-up to Deputy Director **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 5 to 7 years of fraud or banking experience 2. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment 3. Excellent verbal and written communication skills. 4. Excellent organizational and interpersonal skills. 5. Ability to manage competing priorities. 6. Ability to work independently with minimum supervision in a detailed and deadline-oriented environment. 7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. 8. Ability and willingness to work flexible hours, as required **Preferred Qualifications:** 1. Master's degree 2. Proven Project Management skill 3. Experience in fraud analytics 4. Demonstrate ability to work under pressure and manage conflicting priorities **Additional Job Description** : 1. Responsible for SharePoint Management and Optimization. Design, configure, and maintain SharePoint sites, permissions, and workflows for fraud groups to support efficient case tracking, documentation, and collaboration. 2. Develop/create automated workflows, ensure data e=integrity, and enforce compliance with regulatory and policy requirements to improve efficiency and security. 3.Maintain a strong understanding of fraud processes and procedures to ensure all analyses are accurate and compliant. Additionally, demonstrate a high-level knowledge of the processes of external groups that does fraud functions to enhance collaboration and effectiveness in fraud prevention. 4. Support fraud initiative implementation. Assist in developing and executing fraud change management plans, including communication, readiness, and adoption of strategies. 5.Stakeholder coordination and engagement. Work with internal and external impacted stakeholders and partners to ensure alignment on initiative scope and expected teammate actions. 6. Process monitoring and continuous improvement. Track initiative adoption, gather feedback, and recommend improvements to enhance effectiveness and compliance. 7. Excellent problem solving, analytical, and critical thinking skills 8. Strong leadership skills and proven ability to lead cross-functional teams through complex projects/initiatives. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)