Are you a seasoned customer-facing leader with a passion for driving cloud transformation? Do you have a proven track record of delivering complex professional services engagements that enable enterprise-scale customers to achieve their business objectives using AWS?

As an Enterprise Service Manager at AWS Professional Services, you'll have the opportunity to work closely with some of ANZ's most innovative organizations, serving as a trusted strategic partner and advisor. In this role, you'll be responsible for orchestrating cross-functional teams to design and implement comprehensive cloud adoption, modernization, and optimization solutions that drive measurable business impact and sustainable growth for our customers. By deeply understanding each customers unique challenges, business goals, and evolving technical requirements, you'll develop customer plans that unlock new sources of value and improved end customer experiences using the breadth of AWS services.

If you're passionate about the cloud, thrive in a fast-paced, dynamic environment, and are excited by the prospect of empowering enterprises to innovate and transform their businesses on AWS, we want to hear from you. Apply today to join our elite team of cloud experts as an Enterprise Service Manager.


Key job responsibilities
• Serve as the primary point of contact and strategic partner for a portfolio of enterprise-level customers, building strong relationships and understanding their unique business and technical requirements.
• Act as an evangelist for the full portfolio of AWS platform capabilities and services and guide customers along the journey of cloud adoption and digital transformation to accelerate their business goals
• Prepare and present strategic proposals to customer C-Suite executives and create commercial agreements and Statements of Work (SOWs)
• Actively identify and pursue new professional services opportunities within your customer portfolio, contributing to the achievement of team and individual sales quotas and revenue targets
• Orchestrate cross-functional teams of AWS technical specialists, solution architects, and project managers to deliver complex, multi-workstream engagements
• Assist in the development of new service offerings and go-to-market strategies based on customer and market feedback
• Stay up-to-date on the AWS service roadmap, new product launches, and emerging cloud trends to advise customers on strategic technology decisions


A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. We foster a culture of inclusion that inspires us to never stop embracing our uniqueness.

Mentorship & Career Growth
We continuously raise our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony which is why we strive for flexibility as part of our working culture.