San Francisco, CA, 94103, USA
4 days ago
Enterprise Program Manager
*ENTERPRISE PROGRAM MANAGER* WHAT IS THE OPPORTUNITY? Work closely with multiple functional areas including but not limited to Fraud Controls & Surveillance, Fraud Risk, Fraud Ops, Business Control Officers and Line of Business Representatives to drive Deposit and Onboarding Fraud Prevention Strategy . Identify key value drivers and defining metrics to inform fraud trends, support decision making, and foster positive fraud control environment. *What you will do* * Serve as the leader over within the Fraud Prevention space, establishing a well-managed end-to-end framework across risk, strategy, controls & surveillance, and other key stakeholders for Deposit and Onboarding Frau * Measure and optimize cost of fraud prevention, identify current risks and vulnerabilities, and prepare CNB for future threats/ opportunities * Potential to manage / matrix manage other colleagues and concurrent programs and projects related to fraud prevention strategy * Assist / Lead establishing team norms and culture while developing subject matter expertise in this domain norms and culture while developing subject matter expertise in this domain * Stays abreast of industry impacts and new fraud trends, to ensure CNB is well prepared, identifying and remediating process gaps with partners. * Provides Executive level reporting to clearly convey program status, issues, risks and timeline * Will facilitate and drive key decisions from Executive leadership as needed related to fraud strategy and prevention * Develops working relationships with clients & business partners ensuring that fraud prevention goals are coordinated, aligned and support department and firm goals and objectives * Supports and effectively communicates program goals, objectives, vision and values. * Proactively recognizes, plans and acts on the need for improvement and helps groups to overcome resistance to change * Develops and maintain Communication Plan with key business stakeholders * Could facilitate and lead executive steering committee or directs meeting updates for fraud prevention *Must-Have** * Bachelor's Degree or equivalent * Minimum 5 years of experience with managing large, complex projects and programs * Minimum of 5 years technical experience using analytics to solve business problems and monitor risks; and applying analytic technologies to deliver value to the business. *Skills and Knowledge* * Masters Degree preferred and 5 to 7+ years of experience managing large, complex projects and programs spanning across multiple lines of business, or equivalent combination of education and experience * 7+ years of project management experience with at least 5 years of pure business project management * Proven track record with strategic planning, program management and business architecture concepts and methodologies. * Certified Program Management Professional (PMP) or Program Management Certification (PgMP) and continuing to maintain certification. * 5-7+ years of experience management consulting or advisory services experience managing large-scale projects or strategy engagements preferred * Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint * Demonstrated ability to communicate ideas clearly and concisely * Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities * Requires a solid understanding of the organization's business * Ability to convey credibility, confidence and sense of authority across a large team * Strong communication/facilitation skills * Strong analytical skills * Strong project management skills/experience * Ability to balance daily tactical needs along with strategic long term continuous improvement efforts *Compensation* Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. **To be considered for this position you must meet at least these basic qualifications* The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our [ Benefits and Perks](https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf). ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit [cnb.com](https://www.cnb.com/). *EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION* City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. [READ MORE](https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf) If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via [email](mailto:TalentAcquisition@cnb.com) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. \#LI-NK1
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