Job title: Enterprise Project Manager (all genders)
Work location: UK (London area) / remote

The Enterprise Project Manager provides a key role in ensuring that assigned client-facing projects are successfully launched and delivered using a ‘best-practice’ project management approach and are also delivered within the agreed scope, time, cost and quality.  The Enterprise Project Manager manages the full life cycle of a client implementation (including new implementations, expansion projects, and change orders) and interacts with the client on a regular basis, providing status updates and resolving issues. This hands-on role works closely with other client-facing delivery resources to ensure contractual commitments are met. The Enterprise Project Manager contributes to periodic status reporting, issue escalation, and best practice development.

This role will report to the Professional Business Unit Lead who is responsible for managing a multi-million-dollar portfolio of services work for large-scale enterprise customers.


Key Responsibilities:Manage the execution of multiple client-facing projects supporting the implementation, configuration, and/or integration of Onit’s platform solution and productsCreate and maintain project workplan based on scope of implementation and help ensure assigned projects are delivered on-time, within scope and within budgetSchedule project kick-off and project initiation activities with client and internal resourcesPlan, lead, and facilitate meetings and reviews (formal and informal); includes creating agendas, helping project members stay on task, and documenting information / decisionsKeep abreast of project progress and identify early warning signs of troubled projects; intervene and escalate as requiredMonitor project scope and initiate change orders when neededWork on diverse problems requiring creative solutions by leveraging knowledge, experience and help of others.  Demonstrate strong understanding of Onit products and platformCommunicate with customer team in an organized and knowledgeable manner; handles conflict appropriatelyForge strong partnerships with customers, colleagues, and implementation partnersWork with internal team leaders to drive timely and appropriate assignment of Onit resources to projectsCreate and maintain project documentation to track and report progress and issuesReport on assigned project health via dashboard and spreadsheets including scope, schedule, and budget to senior members of the Onit cross-functional leadership teamAble to work independently on routine and new activitiesSupport efforts to identify project management, project execution, and internal process improvements and establishment of best practices

Required skills include:Solid organizational skills including attention to detail and multi-tasking. Must be organized, flexible and able to manage multiple initiatives simultaneouslyExcellent client facing and internal communication skills. Strong interpersonal, verbal and written communication, presentation, and technical communication skillsKnowledge of and success performing in a role within a Project Management Office for large programs (preferred)Ability to assimilate and analyze information efficiently and effectivelyExperience in leading project teams and collaborating with team membersSkilled in MS Office, Smartsheet, and other equivalent project management software
Required experience:Bachelor's degree or equivalent8+ years serving in a client-facing services delivery role in systems applications consulting and project management, either internally via an IT organization or externally with a consulting firm or software provider Experience in areas of Software as a Service (SAAS), customer relationship management, financial management, contract admin and negotiation, policies and procedures, proposals, business development and/or program managementExperience with legal operations processes and supporting technologies preferred, though not requiredCurrent PMP certification (preferred) or equivalent experience