Madrid, Spain
1 day ago
Enterprise Sales Support Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Enterprise Sales Support Manager

What does a successful Enterprise Sales Support Manager do?

The Enterprise Sales Support Manager will collaborate with our Financial Institution client/s to guide, share know-how, develop and implement new Enterprise acquiring clients, including Large Corporates, Government bodies, PSPs, ISVs and other large-scale relationships in the Spanish payments market.

What you will do:

In the early stages, collaborate internally and with the client/s to re-visit/re-define their Enterprise go-to-market and sales process: segmentation, verticalized offering, design appropriate pricing strategies and understand the competitor and prospect landscapeEstablish and manage a clearly defined engagement model including (a) a common understanding of goals and performance measurement, (b) regular review process (at least weekly) and (c) a structured communications / training methodology for product launches.Support the Corporate and Institutional sales network, as well as the acquiring business leads, within our client/s organization in Spain, by delivering excellent product and operational pre-sale support, acquiring ecosystem product, technical and operational guidance and, in general, help the client in leveraging Fiserv’s extensive experience and products in the Enterprise acquiring market in Europe and beyond.Collaborate with Client teams to ensure that the sales pipeline comply with all business expectations including the following:Targeting right vertical mix of appropriately sized accountsPipeline activity turning over quickly enough in line with ambitious revenue plansBe proactive and innovative in prospecting and forming key relationships through existing contacts, client stakeholders, industry forums & seminars, customer new product launches, Fiserv success stories, etc.Engage proactively with the entire Fiserv team to gain the specific support required to prospect for identified opportunities.

What you will need to have:

8+ years’ experience in a Senior Enterprise Sales Manager and/or Product Sales role in the merchant acquiring industry (Payment schemes, Alternative Payment Methods, processors, acquirers, wallets, gateways/PSPs, etc.).2+ years’ experience in more specific payment service sales/product management role, such as DCC, multi-currency, tokenization, ecommerce gateway and/or PSPs, ECR payment software, is desirable.Experience in operating effectively in a multi-national organization (like Fiserv) or a bank, using all available resources in an effective and timely manner.Strong communication and influencing skills, at all levels of an organisation, including the willingness and competence required to educate and closely support other Sales peers throughout the prospecting, negotiation and closure of complex, long-cycle sales opportunities.Bachelor’s (or equivalent) degree in business administration, economics, marketing or IT.Excellent verbal and written communication both in Spanish and in English.Good competence level of PowerPoint, Excel and equivalent tools.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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