Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job DescriptionTransform technology into opportunity as an Instructional Developer/IT Support Trainer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Instructional Developer/IT Support Trainer you will help ensure today is safe and tomorrow is smarter. Our work depends on Instructional Developer joining our team to design and develop training programs using proven adult learning methodologies and techniques. This includes designing and developing engaging learning activities and compelling course content that enhances retention and knowledge transfer. If you enjoy directing structured adult learning activities, you will find this role to be both rewarding and challenging.
HOW AN INSTRUCTIONAL DEVELOPER/IT SUPPORT TRAINER WILL MAKE AN IMPACT:
Conducts on-site and/or in-house training classes, demonstrations, simulation exercises and discussion groups for customers and/or employees
Collaborates with subject matter experts to identify audience’s training needs
Creates instructional goals and content that supports goals by applying tested instructional design theories, practice, and methods
Designs visual aids (audio, video, simulations, e-learning modules, role plays, games, tests, etc)
Facilitates training classes and develops criteria for evaluating effectiveness of training activities
Stays abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques
Evaluates and/or oversees contractors or vendors to develop and/or administer training programs
Identifies best method of training delivery based upon training needs
WHAT YOU’LL NEED TO SUCCEED:
Bachelor of Arts/Bachelor of Science or 4 years related experience can be used as substitute
Must have a minimum of 5 years of related training experience with adult learning methodologies
In addition to general training and instructional development, candidates must have at least 5 years of experience in technical service desk support operations, end user support, and technical troubleshooting
Must have a broad base of knowledge and be fluent in multiple IT disciplines such as computing, computer workstations, computer hardware and software, productivity tools, applications and networking
Proficient communication skills in writing and verbal, problem solving, interpersonal skills., training delivery and design using various tools such as MS ppt, eLearning software such as Articulate. Delivery of classes to participants - proficient presentation skills
Security Clearance Level: Must be able to obtain and maintain Public Trust and ability to obtain higher clearance as needed
CompTIA A+ certification, preferred
Location: On Customer Site in DC
US Citizen without dual citizenship
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays