Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Role Purpose:

The Solution Engineer provides pre-sales services to both internal and external customers focusing on the implementation of Plex offerings. The primary focus of the position is to support the Plex Sales Team in working with our Customers on their Digital Transformation with Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM).

Reporting to the Manager of Solution Engineering, in this position you will provide pre-sales support (Technical, Operational, and Value oriented) to the Plex Sales force and ensure a consistent and efficient handover to our delivery organization and by that help drive these engagements to a successful closure.

We are looking for experience responding to prospect emails, phone calls, and demo requests and the ability to interact and across all levels of the company. Also, commercial, product/service/solution and application skills are necessary. We ask that you have moderate to extensive travel within region but could include opportunities in our other global regions.

Key Responsibilities:

Respond to RFIs and RFQsWork with Plex sales representatives on sales strategies, plans and executionPresent qualitative and quantitative value of the proposed solutionsConfigure MES demonstrations, create custom presentations and documents that state customer business problems and Plex solutions and benefitsProvide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefitsWork with deployment teams (internal or partners) on deployment strategies and proposalsPrepare technical materials, presentations, and tools to improve sales force effectivenessEvaluate products and provide feedback on product features and performanceUnderstand and challenge the customer's needs, analyze the gaps and propose solutions.Prepare and execute MES demonstration of our systems.Normally receive little instruction on daily work and Is a knowledge workerCommunicate and sell the value of Plex solutions focused on the manufacturing Supply Chain.Develop and perform technical software demonstrations specific to customer needs and concerns.Perform solution discovery tasks to understand a prospect's business and their main business concerns.Assist the sales executive in relationship management, technical sales and sales tool development.Support the sales process and address objections.

Skills, Experience and Education

Bachelor or Master's degree in Operations Management, Supply Chain Management, Engineering, or other Business or Technical FieldExperience with industry specific applications, manufacturing principles and how to apply them.Expertise in at least one of the following industries: Food and Beverage, General Manufacturing, Automotive.Knowledge in one or more manufacturing applications such as:MES, MOM, ERP, QMSKnowledge in Manufacturing Operations with core tools such as:MRP, Production Scheduling, Quality Management Systems, Inventory Control, Industrial Automation5+ years' experience in Manufacturing disciplines including Quality and Lean Principles, Production Scheduling, Inventory Control, and Production Reporting.5+ years' experience in Manufacturing environment.Experience balancing multiple sales opportunities projects and responsibilities.Ability to interact positively with clients and internal departments.A presence, and Experience establishing communication and engagement with prospects.Experience constructing/preparing presentation to address manufacturing company's needs.Experience with Enterprise SaaS applications.Ability to travel up to 50% of the time.

What We Offer:

Our benefits package includes …

Comprehensive mindfulness programs with a premium membership to CalmVolunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.Employee Assistance ProgramPersonalized wellbeing programs through our OnTrack programOn-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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#Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.