At Synopsys, we’re at the heart of the innovations that change the way we work and play.  Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything and we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.  

We are seeking a talented, energetic individual to join our team supporting Synopsys’s infrastructure and R&D teams.  Our team’s mission is to provide world class IT Support for all collaboration tools and business process software. This role’s focus will be on managing and supporting Synopsys services that directly impact end users, from endpoint management to server infrastructure and SaaS services.

Individuals should possess strong written and verbal communication skills, the ability to work independently and as part of a team and a willingness to learn new tasks.

Bachelor’s Degree or equivalent course training preferred.

Key Responsibilities:Managing endpoints through Jamf, Tanium, Intune, Azure AD/Entra ID, Auto Pilot and SCCMExecute endpoint management tasks in Jamf, Intune and Tanium environments as directed by managementAbility to automate tasks using PowerShell, VBS, Shell scripting and Batch ScriptingSupport VMware and Nutanix hypervisor environmentsAssist with support for Microsoft on-prem servers and M365 services (SharePoint, Teams, OneDrive, Office products)Identify & mitigate open vulnerabilities as identified by internal tools including (but not limited to the below platforms)Windows, Linux, Mac OS, etc.Build packages to deliver and patch various productivity, development and other software applications installed on end user laptopsAbility to review and analyze situations, data, and procedures to propose the most efficient solution(s)Collaborate with colleagues and internal customers around the globeContribute to our ‘team first’ dynamicKey Qualifications:Excellent written and spoken English.Scripting knowledge (PowerShell, VBScript, etc.)Some experience with Microsoft 365 servicesSome experience with virtualisationExperience or knowledge of Jamf, SCCM, Tanium, Intune or other Windows endpoint management technologiesExperience with data analysis using Excel, Power BI, or similarExcellent customer service skills, active listening, patience, attentiveness, adaptability, dependability, and effective communicationUnderstanding of common patching and remediation tools and best practices (Tanium, Intune, SCCM, PatchMyPC, Atera, SolarWinds, ManageEngine etc.)

EducationBachelor’s Degree or equivalent experience and/or course training preferred.