JOB SUMMARY:

Takes direction from the Entitlement Services management staff in the carrying out of all the usual general office clerical tasks: filling, coping, faxing, light typing, use of the computer with a particular knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.

ESSENTIAL JOB FUNCTIONS:

Maintain Entitlement Files: Create Entitlements charts for ICL residents. Organize files in chronological / alphabetical order. Maintain existing filing FedEx Procedure: Prepare FedEx envelops for Entitlements Specialists / Coordinators. Create mailing slips as per programs' requests. Track FedEx envelops when it is needed. Sort AMALGAMATED BANK’S consumers’ individual statements and distribute them to Entitlements Specialists/Coordinators. Support Entitlements Technical Assistance with Archiving procedure.                      Sort and forward incoming mail. Process mail for discharged consumers Prepare and send outgoing mail. Coping, scanning, faxing documents as needed. Additional related duties as may be assigned.

 ESSENTIAL KNOWLEDGE, SKILLS AND ABILITLES:

Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals. Ability to use common office equipment, such as photocopier and fax machine. Knowledge of computer programs and e-mail system Time management and organizational skills Highly organized and detail-oriented Positive attitude and excellent customer service skills

QUALIFICIATIONS AND EXPERIENCE:

High School diploma/G.E.D. plus 2 years of relevant experience.