Summary

UNION POSITION

RATE - $16.00 HOURLY

FULL-TIME OPPORTUNITY AVAILABLE 

JOB SUMMARY:  Performs trash removal and cleaning duties throughout the Hospital including dust and damp mopping; hard floor stripping; refinishing and spray buffing; carpet floor vacuuming; bonnet buffing and extracting; cleans walls, light fixtures, vents, windows, venetian blinds, trash receptacles and furniture. Hangs and removes drapes and moves furniture. Performs all duties following safety and sanitation regulations and practices. Knows and complies with all customer service standards as outlined in the EVS "Patient Satisfaction Improvement Plan'. Supports EVS leadership with delivery of "Action Plan" items and short/long-term goals designed to improve and enhance patient satisfaction and service excellence.

ESSENTIAL FUNCTIONS: 

Cleans Keeps assigned areas clean and orderly empties wastebaskets and trash; replenishes supplies. Performs stat cleaning when necessary. Inspects Routinely inspects rooms and unit to identify and correct basic maintenance problems Checks and notifies appropriate personnel of such problems. Replenishes Replenishes supplies in patient rooms and public restrooms. Customer Focus Prior to beginning tasks, establish a rapport with patients/customers by providing a brief description of the clean process asking for key focal point that may be of particular interest to the patient/family. Team Work Builds effective relationships across work groups by treating fellow employees with courtesy, respect and inclusiveness; maintains a positive attitude and takes responsibility for assignments. Engagement Value and deliver high quality service to all customers through effective application of scripting and the AIDET principles; Acknowledge, Introduce, Duration, Explanation, and Thank You.

REQUIREMENTS:  Entry level knowledge; basic employment skills. Degree or HS Diploma not required. Education/Knowledge: Experience: 1 year.

Additional Information

As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.