Position Summary: The Epic Clinical Systems Analyst II is responsible for the implementation, development, programming and overall support of the clinical systems. The Epic Clinical Systems Analysts II will work closely with the vendor and end‐users to develop and enhance the software to increase overall needs of the organization. They are also responsible for thoroughly testing all system upgrades, system changes prior to go‐live and work with the end‐users to test and determine the impact on workflow, reporting, etc. of the upgrade/change. The Epic Clinical Analyst II will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. Acts as a liaison between the end‐user community and the IT department. Education, License & Cert: • BS, BA in health care related field or business. • Epic certification in area of concentration Experience: • 2 years as an Epic Builder with progressively receiving more responsibility and management skills • Bachelor’s degree in Healthcare or Business field or Associate Degree and 10 years’ relevant health care experience • Must have worked through two Epic major releases or 2 Epic go‐lives (or combination thereof) Essential Functions: The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed. 1. Basic knowledge of principles of software design and modification, basic computer skills, and a basic knowledge of MS Office suite. 2. Aptitude for details: demonstrates excellent verbal and written skills; able to mediate conflicts; self‐starter; able to meet deadlines; and maintain meticulous documentation. 3. Analytical skills to translate clinical workflow into the functional build process. 4. Strong customer service and user support skills. 5. Ability to work effectively as a member of a multidisciplinary team. 6. Ability to express complex technical concepts effectively, both verbally and in writing. 7. Ability to express opportunities for improvement and innovative ways to improve the use of the clinical systems supported. 8. Ability to teach computer applications to people with varying degrees of computer experience. 9. Ability to facilitate complex workflow discussions and collaborate to conclusion. 10. Ability to advocated on behalf of The Guthrie Clinic to the vendors and drive to solutions and feel comfortable escalating timely both internal as well as external with the vendor 11. Ability to understand the national and state HIT direction and this positions role to help organization achieve its goals Other Duties: 1. Other duties as assigned. Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.