Onsite is preferred, hybrid or remote work option is available. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.
This position is for an Epic Application Specialist that will focus on process improvement, cross-team processes, and high-priority organizational initiatives across all Epic teams. Some of the responsibilities include:
1. Process Improvement
Key Tasks:
Identify inefficiencies in existing workflows, documentation, or operations. Collaborate with stakeholders to develop and implement solutions to streamline processes. Monitor the effectiveness of implemented changes, ensuring measurable improvements. Document and share best practices across teams to foster continuous improvement.
2. Cross-Team Processes
Key Tasks:
Facilitate communication and alignment between teams involved in interconnected processes. Develop standard operating procedures (SOPs) for processes spanning multiple teams. Act as a liaison to resolve conflicts, eliminate redundancies, and ensure seamless handoffs. Coordinate cross-departmental training sessions to ensure alignment on shared processes.
3. High-Priority Organizational Initiatives
Key Tasks:
Lead or support initiatives with strategic importance to the organization (e.g., regulatory changes, system upgrades, or organizational goals). Serve as a central coordinator for these initiatives, ensuring that deadlines, deliverables, and expectations are met. Provide regular updates to leadership on initiative progress, challenges, and achievements. Gather and analyze data to support decision-making and track outcomes. What We Require:
Education: High school diploma or equivalent required. Associate’s/Bachelor’s degree in computer science, information systems, healthcare, business or equivalent experience required.
Experience: Minimum of eight years of related experience.
Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required. .
Other Minimum Qualifications: · Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. · Must be able to work both independently and in a team setting. · Must facilitate a positive and collaborative work environment. · Must be able to serve as mentor to teammates to foster skills development among team. · Must be flexible and capable of prioritizing multiple projects and meeting deadlines. · Effective communication skills (oral, written and presentation). · Ability to collaborate with others, including clients and vendors. · Primary business hours Monday-Friday including some weekends, holidays. · Will require after-hours on-call coverage · Occasional travel required.
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 149813
Employment Status: Full time
Location: Technology Services Group
Shift: Any Day, Any Shift
Shift Details: M-F 8a-5p
Recruiter: MARK A MISKOVIC
Recruiter Phone:
Recruiter Email: mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.