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The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Epic Principal Trainer Beacon​ and Willow Inpatient.

The Epic Principal Trainer supports the University’s clinical systems required for patient care and maintains a solid understanding of the overall integration of business applications to provide training and support to staff members. The Epic Principal Trainer assumes responsibility for training environment build, e-learning module design and production, training delivery and exercises, curriculum development, manual creation and revision, and promotion of patient safety by reinforcing appropriate system usage in the delivery of robust patient-centered care. The incumbent maintains the scope, schedule, and quality of training as well as maintains current knowledge of UHealth’s policies, procedures, and business operations.

Core Responsibilities:

Serve as a primary support contact for training end‐users

Lead all phases of training maintenance and execution

Lead the analysis of new training releases and validate the impacts to the workflow

Lead the identification and troubleshooting of issues that arise and guide the team to resolve them

Support junior staff members in the evaluation and resolution of training issues, identification and implementation of training changes, retrieval of requested data, and day-to-day training operations

Collaborate with analysts on training changes to ensure optimal execution and maintenance of training strategies

Work with stakeholders, business community, and end users to ensure training meets UHealth's business/clinical needs

Maintain regular communication with team members, including participating in weekly team meetings

Review the status of training rollouts and issues on an ongoing basis with leadership

Become knowledgeable about UHealth’s policies, procedures, and business operations

Adheres to University and unit-level policies and procedures and safeguards University assets. 

Department Specific Functions:

Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings

Providing oversight and leadership to Credentialed Trainers on the team on the team

Leading the training team in communication of training policies, coordination of required training, and managing all aspects of classroom and virtual training

Collaborating with key stakeholders, end-users, and training team members to optimize the training experience

Supporting junior staff members in day-to-day training operations and resolving training issues

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS:

Bachelor’s degree in relevant field​

Minimum 3 years of relevant experience, preferable in healthcare or healthcare-related organization

Epic Beacon and Willow Inpatient Certifications required

Familiarity with oncology practice preferred

Strong understanding of integration points within oncology, including scheduling, lab, radiology, billing, and inpatient preferred

Clinical knowledge of how various medications should be ordered preferred

Familiarity with pharmacy workflows, including dispensing and clinical monitoring preferred

Ability to communicate effectively in both oral and written form. 

Ability to maintain effective interpersonal relationships. 

Ability to recognize, analyze, and solve a variety of problems. 

Ability to analyze, organize and prioritize work under pressure while meeting deadlines. 

Proficiency in computer software (i.e. Microsoft Office). 

Ability to process and handle confidential information with discretion. 

Ability to work evenings, nights, and weekends as necessary. 

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Any relevant education, certifications and/or work experience may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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