Epic Resolute Program Manager
Insight Global
Job Description
Working with other application leads and organizational stakeholders to collect requirements for charge capture and charge review and reconciliation
Ensures the project team completes charging design and build for the appropriate service lines in the organization
Oversees charge testing, and training for one or more applications
Conducts meetings and produces necessary program tools for effective technical implementations, and user adoption
Leads the measurement and reporting of key performance indicators, success outcomes and customer feedback
Creates and socializes status reports, and presentations to appropriate stakeholders
Assists with program governance formation and execution to include prioritization and risk/issue escalation activities
Develops and controls program scope, schedule, budget, and staffing levels per baseline
Creates other program artifacts as required by the organization
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
4 years hands-on experience with Epic systems, specifically Resolute Professional Billing, Resolute Hospital Billing, EpicCare Inpatient Orders, or EpicCare Ambulatory. In a large health system setting.
Candidate must hold Resolute certification (Professional or Hospital billing) preferred.
Deep understanding of Epic charge capture, charge review, and reconciliation processes.
Proven experience in program or project management within healthcare IT involving Epic system optimizations.
Familiarity with managing complex IT initiatives, ensuring alignment between stakeholders and technical teams.
3 years experience managing technical implementations, including gathering requirements, overseeing design and build, conducting testing, and ensuring user adoption.
Ability to manage the technical aspects of projects, particularly with charge capture and reconciliation.
Strong experience in collaborating with multiple stakeholders, including organizational leaders and application owners.
Proven skills in producing and presenting status reports, managing program governance, and escalating issues when necessary.
Familiarity with tools and methodologies for scope, schedule, and budget management, such as MS Project, Jira, or similar project management software.
Ability to oversee and lead charge testing processes and ensure that training is appropriately designed and delivered for users of the system. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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