Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment? As an experienced Epic Resolute Hospital Billing Lead Analyst and Builder professional, you will have the ability to share new ideas and collaborate on projects without extensive travel demands. If this is of interest, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. PDM Epic Resolute Hospital Billing Lead Analyst professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm. Work you'll do/Responsibilities Provides expertise to support customer design sessions and requirements development, executes build and configuration tasks, conducts testing (including Unit, System, and Integrated tasks) across environments, and supports activation activities for implementation of Epic Ambulatory / Outpatient applications. Provides application subject matter advice and supports issues resolution throughout the implementation life cycle, including post-live stabilization support. Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements Maintains high credibility and ownership of system activities within assigned application Works directly with Operations and provides input on system design and capabilities Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs Analyze operational requirements and system capabilities to propose effective solutions Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities Performs unit, system, and integration testing per standards and documents outcomes Work with Application Team to ensure applications are well supported and implementations are properly executed Follow defined standards, promote best practice principles, and participate in change control process Optimizes, maintains and supports application/system as required Participates effectively as a team member to achieve team goals and objectives Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable Initiates escalation procedures Identify potential issues and refer more complex issues to appropriate level of support Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles The Team Operations and Technology Transformation (OTT) delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required + Current Epic Hospital Billing / Claims certification and hands on build expertise + Full implementation lifecycle experience (2 or more implementations), including design support, build, systems and integrated testing, as well as post-live issues resolution + Experience serving as a Lead Analyst and mentoring junior team members + Demonstrated ability to conduct build independently and to operate effectively in a remote role on blended onshore / offshore build teams + Bachelor's degree, preferably in Computer Science, Information Technology, Health Science, or related IT discipline; or equivalent experience + MINIMUM YEARS OF EXPERIENCE: 5 years Preferred + Epic Professional Billing Certification preferred + Application maintenance / managed services experience, including incident management, upgrades, and enhancements + Familiarity with HIPAA and other regulations that impact hospitals and clinics + Basic knowledge of messaging formats used in healthcare integration (HL7, FHIR, EDI, CSV, XML, etc.). + Experience with healthcare/clinical data domains and concepts. + Understanding of Agile development methodologies. + Experience with Business concepts, processes, information, and data. + Exceptional problem-solving skills, excellent written and verbal communication skills with ability to story tell. + Ability to travel for on-site working sessions as necessary based on client needs Additional Requirements Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.