Epic Senior PB Analyst

Lead II - Product Implementation

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. 

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

UST is searching for an Epic Senior PB Analyst who with some guidance from Specialist I, manage end-to-end client Product Implementations for clients, by leveraging own technical expertise derived from multiple product implementations completed for multiple domains.

 

The Opportunity:

·       Hybrid-In office/remote

·       Configure the Hospital’s electronic medical record and additional applications.

·       Maintain Resolute Professional Billing module to configure trigger/modify charges, benefit engine, and work with external collection agencies.

·       Build, test, and present to end-users and change control, and migrate build to production.

·       Support all end users on Epic EMR system, integrate Revenue Cycle processes such as maintaining claim scrubber and payment processor.

·       Responsible for system implementations, current system upgrades, and industry standard (transition from X12 4010 to 5010 format, ICD 9 to 10 upgrade, and implement new user workflows).

·       Support other IT department initiatives and projects. Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems and PB modules, as well as complimentary software mentioned above.

·       Use advanced knowledge of enterprise EMR software and serve as a vital liaison between the HSS IT Department, Professional Billing Office, Finance, billing vendors, collection agencies.

·       Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, HSS Operational Representatives/Subject Matter Experts, and end-users to tailor the systems to fit the organization's needs while maintaining data integrity.

·       Perform in-depth analysis of workflows, data collection, report details, and other technical issues, develop and document internal procedures to be used in conjunction with Epic and other applications.

·       Remain current on Epic technologies and obtain and maintain Epic certifications as warranted.

·       Provide on-site support during go-live and system upgrade scenarios.

·       Provide on-call support on a rotating basis

·       Identify opportunities to improve existing processes and give meaningful feedback to help the customer or team to improve.

·       Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for best course of action.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       Experience and ability to work in a ticket system effectively and efficiently.

·       Bachelor’s Degree.

·       Certified in Epic Professional Billing.

·       Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine and estimates.

·       Strong interpersonal relationship skills

·       Demonstrated ability in adherence to process standards around documentation and workflow design.

·       Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.

·       Driven to expand on current healthcare IT knowledge and expertise.

·       Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.

·       Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.

·       Proficiency with Microsoft Office including, but not limited to, Word, Project, Excel, Visio and PowerPoint.

·       Required to obtain/maintain Epic Certification(s) essential to their job responsibilities.

·       Flexibility to work an expanded work schedule, including early mornings, nights and possibly weekends during major implementation and support efforts.

·       Desired Qualifications

·       5+ years working in a physician and revenue cycle environment.

·       Prior experience implementing, teaching, and supporting users with new applications and/or Epic in an ambulatory or hospital environment is preferred.

·       Cross-application integration experience is highly desired.

·       Assessment and change management/transformation experience preferred.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by applicable law, UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: New York

Compensation Range:   $86,000-$128,000

 

Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits.

 

 

 

 

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do. 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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