Job Description Insight Global is assisting in a client in identifying a certified Willow Analyst with a strong understanding of designing, building, and maintaining of the Willow modules for a permanent hire opportunity. The ideal candidate will install, design, configure, train, and support application systems, ensuring optimal functionality and performance. This role involves collaborating with subject matter experts to design system requirements, develop new functionality, test, and implement vendor releases, and execute system upgrades. This is a fully remote role, however, requires this employee to reside in one of the approved states. Key Responsibilities:  Hands-on experience in building, designing, and implementing Willow modules  Support, maintain, and optimize the Willow system  Work closely with the Willow team on various projects, maintenance tasks, and optimization requests  Handle a heavy workload of requests, including medication billing  Participate in the management of tickets, upgrades, and release notes  Collaborate on projects such as cleanup of OSQ's, preference lists, and supporting hospital expansions  Contribute to the enhancement of order sets, medication list maintenance, change requests, medication shortages, and ERX  Work closely with the Willow team on various projects, maintenance tasks, and optimization requests  Collaborate on a mix of projects, maintenance tasks, and optimization requests  Manage a significant workload of requests, upgrades, and release notes  Participate in a 4-person call pool rotation, one week every four weeks  Collaborate with pharmacy informatics team We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of experience as a Willow Analyst  Epic certification in Willow  Proficiency in supporting, maintaining, and designing/building Willow modules  Availability to work in the MST time zone  Must reside in one of the approved states to work remotely  Ability to participate in a 4-person call pool rotation, one week every four weeks Experience in medical billing  Bachelor's degree  Background as a pharmacy technician in an inpatient setting null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.