Location: Telecommuting / Remote from within the US

Note: Sponsorship is not available for this position.

We are seeking an experienced Oracle EPM Cloud Architect with a hands-on functional background, ideally with prior implementation background. Ideal candidate understands not only the concepts of Financials but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Also, this position is NOT for a Support Engineer role, but rather for a professional who gets acquainted with customers’ financial business operations that are managed by Oracle, and acts as a main point of contact for the customers. Must be able to make use of one’s own knowledge as well as to navigate all the resources available within Oracle in order to handle customers’ questions, concerns and reported issues if they relate to the Functional and Operational level of the customer’s Oracle EPM environments. 

Will analyze issues reported by the customer with their Oracle EPM environment and provide the solution or workaround on time. Will work with customer implementation team on the successful implementation of EPM Cloud modules. Will perform root cause analyses and recommend best practice to customer Business users. Needs ability to communicate at CFO/Controllers level and help with Critical Month End/Quarter End Close Issues. Will provide input to help guide the development of customer solutions (pre-implementation), as well as address customer questions and concerns regarding the functionality of their environments (post-implementation, ongoing maintenance). Will collaborate with offshore team members and global business customers.

Career Level - IC5