Oracle Customer Success Services

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.

The Company

Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. 

What You’ll Do

As an EPM Solution Architect on this team, you will serve as a trusted advisor to the customers, providing expert mentorship on Oracle EPM Cloud solutions. You will drive discussions to identify gaps and challenges to help craft and define customer EPM requirements and visions. You will lead the entire project lifecycle, from requirement gathering and solution design to guiding the development team and convincing the customer to adopt the appropriate processes and tools. You will work independently on development and issue resolution, ensure timely delivery of project artifacts, and provide comprehensive support throughout the implementation, coordinating closely with the customer, internal team, and product support to drive the successful deployment of the EPM solution. 

Career Level - IC5