Under the Fulfillment Supervisor, the Equipment Coordinator will inventory, manage, fix, and maintain equipment up to standard to meet the Department of Guest Services' needs. The incumbent will plan daily duties, monitor, and evaluate inventory to ensure equipment is in good working order, relocate equipment, and quarterly assessments. The individual in this role will execute tactics to remain consistent with communicating the status of all equipment to all levels of management. This includes planning and preparing equipment readiness to support large events, communicating with security personnel, mapping equipment locations, and escalating challenges that may affect the success of an event.

Essential Duties & Responsibilities

1.

Responsible for the inventory and tracking of all equipment and assets assigned to the Department of Guest Services on the floor, booth, offices, and basement areas. This may include documenting equipment information using Microsoft Teams and utilizing available inventory systems.

2.

Monitors all equipment regularly to ensure they are working properly, including oversight for supplies. This may include replenishing printer paper, replacing ink cartridges, troubleshooting equipment errors, and escalating equipment that is not functional.

3.

Maintain the performance of the equipment on the floor by following up on equipment maintenance, creating schedules for preventative maintenance, and communicating effectively with the IT department on the equipment issues and regulatory departments regarding equipment placement and safety.

4.

Works independently on projects to create and implement new strategies that will help with the efficiency of functioning equipment. May be approached by guests while maintaining equipment and will be expected to engage with guests in a manner that compliments service standards as outlined by the department and company.

5.

Conduct quarterly audits to ensure the accuracy of the asset list to actual inventory. Initiates training and support for all promotions and dedicated events.

6.

Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications Must be at least 21 years of age. High School Diploma or GED required. Some college coursework preferred. Minimum one (1) year of guest service experience required. A minimum of two (2) years of relevant IT work experience is required. Minimum of two (2) years computer experience required. Technical Proficiency and knowledge of Microsoft Office (Excel, Word, Outlook) required. Ability to prioritize and manage multiple tasks with deadlines. Possess excellent oral and written communication skills. Demonstrated ability to drive toward results. Ability to de-escalate tense situations to problem-solve effectively. Ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. Must be personable and professional. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

Physical Requirements/ Working Conditions – Environment

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. 

Primary work environment is in a climate-controlled office setting.  Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.   Sedentary work: involves sitting most of the time.  Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the position’s essential functions are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke.

Yaamava’ Resort & Casino at San Manuel will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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