Are you looking for a team which drives growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience? You have found the right team.

As an Equity Derivatives Sales Support Associate/Analyst within our dynamic team, you will be responsible for providing exceptional client services and interacting with external clients daily. Your role will involve overseeing and controlling post-trade activities related to our sales activities across a diverse range of clients, including corporate clients, institutional investors, hedge funds, asset managers, and wealth management offices. If you possess intellectual curiosity and a passion for client servicing, you could be an ideal fit for our team.

Job responsibilities

Provide client services on queries related to any post trade activities including new trades issuances, lifecycle events, etc. to a variety of clients across corporate clients, institutional investors, hedge funds, asset managers and wealth management clientsEnsure client queries are addressed timely and appropriatelyWork closely with other Operations functions and infrastructure groups to support a ‘one team approach’Ensure all controls are diligently performed, completed, and signed-off on a timely basisEnsure regulatory obligations are fulfilled and participate to changes with regulationCollaborate with Sales, trading and business management to any new business opportunities and help designing controls and processParticipate and contribute to the various strategic initiatives; keep improving and evolving processes and business architectureBuild an in-depth understanding of all trading structures from both a financial and operational perspective

Required qualifications, capabilities, and skills

Minimum of 2 years experience in a middle office function supporting relevant role relating to Equity Derivatives.Strong proficiency with MS Office and the ability to pick up complex systems architecture easily.Strong Product knowledge on Equity Derivative Products, in particular – OTC Options, Equity Swaps, Accumulators / Decumulators, Retail Structured Products – FCN, ELN, etc. Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, regulatory reporting) and facilitate issue resolution across teamsUnderstand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral etc.) and recognize the impact of the actions of the Trade support team on these areasExceptional attention to detailStrong communication and interpersonal skillsAbility to provide exceptional client services and problem solvingPositive attitude; solid business acumen; strong level of professionalismExcellent organizational skills and the ability to multi-task in a high-pressure environment to ensure tasks are dealt with appropriately within timely manner; maintaining a high level of client service, while at all times adhering to controls and policies of the business. Great team player able to work in a pressurized and evolving environment

Preferred qualifications, capabilities, and skills

Knowledge of VBA / SQL and experience with digital tools such as Xceptor, Alteryx, Tableau, Robotics, etc. would be an asset