Are you passionate about providing exceptional leadership and coaching? Are you interested in providing day-to-day operational management for our equity plan service delivery team? We are looking for someone like you to:

• take overall ownership for assigned Equity Plan Services corporate relationships and plan management team members; accountable for all aspects of service delivery, project management and client retention initiatives
• work closely with WWS network advisors and home office partners, proactively Identifying opportunities to expand the corporate relationship and deepen connections
• play a hybrid role of team leader and relationship/service manager and actively manage and supervise the delivery of equity products and services, in-line with the prescribed offering for an assigned set of clients
• work closely with Relationship Managers, Product and other team leaders to develop strategies for core services as well as develop company and team specific business strategies to elevate the service experience for our corporate clients
• continuously identify ways to improve service quality and the efficiency of operational processes while also developing a deep network of internal partners across Operations, Technology, Product, and external relationships with our clients and industry COIs
• partner with Lead Financial Advisors; communicate at an executive level to ensure they are kept abreast of issues relating to corporate clients and consulted in service decisions when needed
• serve as a primary point of contact for client, field, and home office escalations as well as be responsible for resource planning and execution to support event processing and corporate calendars
• organize, develop and maintain client procedures, profiles, runbooks, and manuals in accordance with business requirements and communicate and present to UBS senior management as well as corporate client representatives utilizing Excel, Power Point, Outlook, etc.
• provide industry guidance and share best practices as well as be responsible for contract management of assigned client set, including regular review to improve existing terms, re-negotiations, pricing changes and amendments for product additions and special projects
• potentially be responsible for line management responsibilities including but not limited to direct supervision, team building strategy, employee coaching, and performance management

Detailed salary information:
• Weehawken: the salary range for this role is $105000 to $130000
The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.