Do you have a passion for excellence and success? Do you thrive on complex projects with high visibility? Do you enjoy the challenge of collaborating with different teams within an organization to drive them all to a common goal of high client satisfaction? Do you thrive on being an equity plan subject matter expert and implementing the best product for your clients? We are looking for someone like you who can:

• manage product requirements and testing plans for UAT and QA testing, ensuring steps are completed timely and accurately
• assist with providing details to assist with written client procedure documents, process runbooks/checklist, and client training materials
• work closely with technology and product management to design and support product development requirements and also document and review test cases with management
• set up data staging in QA/UAT environment to assist with test case validation and complete end to end test cases in to provide validation of completeness and/or report issues
• meet challenging deadlines and keep senior management, relationship management and service managers abreast of progress of the project
• coordinate client testing plans with our Plan Admin and Financial Reporting teams while identifying issues that need to be resolved and collaborate on solutions
• develop a direct knowledge of all UBS equity plan systems and setup procedures as well as participate in internal team meetings
• ensure team is continually identifying ways to improve internal and external client relationships by suggesting service and process improvements that could positively impact productivity and corporate client satisfaction