**The Program Manager-** is responsible for providing the full range of support to successfully implement the organization’s efforts to assure proper preparedness and delivery services provided to assigned customers. • This position is expected, at a minimum, a 40-hour work week. Additional hours will be required from time to time, depending on the status of the business. • As a Program Manager it is expected that an emphasis be placed on productive use of time. This means minimizing time away from the workstation for smoking breaks, visiting with co-workers on a personal basis, and/or personal use of the telephones and internet. • This position is exempt from overtime. **Essential Functions:** • Responsible for implementation of customer programs and project management which includes managing staff to support business activities as necessary. • Assure a program is implemented which supports the organization while providing services for customers. • Drafting and maintaining a system of tracking operational plans that assure for the proper service quality to support customer. • Develop and maintain a management system to assure for the organizations support of customers assigned which is consistent with organizational standards. • Training internal stakeholders on topics related to support customer needs. • Implement commercial strategies to assure profitability of services as it relates to customer base assigned. • Schedule, develop and participate in meeting as necessary to support customer and company needs, • Provides weekly reporting relevant to communicating staff, vendor and customer performance and progress to completion of initiatives outlined in strategic plans or directives from direct supervisor. • Provide monthly financial reporting relative to project performance which includes revenue, cost and collections activities. • Pursue and accomplish initiatives related to driving improved organizational project profitability performance as it relates to execution of projects and programs of influence. • Perform other job-related duties as required by direct supervisor. **POSITION REQUIREMENTS** To perform this job successfully, an individual must be able to accomplish (at a minimum) the position's skill areas. Listed below are the representative areas of knowledge, experience and abilities necessary to meet the position's essential requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the Program Management function. • 6-10 of years of applicable industry experience. • A Bachelor’s degree in a related field: Environmental Science, Chemistry, Waste Management, Health, Safety, Emergency Management, (or similar major) or related field; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position. • Direct hazardous material response experience is required. • HAZWOPER, RCRA, DOT, OSHA training certificates required. • Must be eligible to work in the US. • Experience with RCRA, OSHA and DOT Regulations. • The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects. • Must be a team player and work to accomplish common goals in the department. • Data entry, excellent written and verbal communication. **Skills/Knowledge:** • Must be computer literate, well versed in standard office word and spreadsheet programs, as well as software used by the organization. • The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects. • The ability to pass a background check, are required. • Ability to handle a high call volume, in a fast-paced environment dealing with emergency response calls. • Capable of remaining calm, confident during stressful situations. • Ability to adapt to a changing environment. • They must be able to effectively communicate with others, including clients, ERTS/Hepaco employees and outside professionals. • Able to orchestrate large volumes of data while meeting critical deadlines. • They must exemplify professionalism in personal appearance and demeanor. **Logistics/Routing experience preferred**