Madrid, Comunidad de Madrid, Spain
1 day ago
ES- IT Solutions Analyst (IT Business Analyst)

Descripción de la empresa

Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas
tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología.
Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros
clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business
Automation, Ciberseguridad y la Sostenibilidad conseguida por la Digitalización.

La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar
el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestros
clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y
profesionalidad de un equipo que actúa como guía durante el camino.

Nuestros 25 años de experiencia nos convierten en una consultora innovadora,
consolidada y madura que permite el desarrollo de nuestras 8.500 personas, certificando
continuamente a nuestros consultores en las últimas tecnologías y contando con expertos
en: Cloud, BI, Data Analytics, Excelencia en Procesos de Negocio, Gestión de la Relación
con clientes, Ciberseguridad, Marketing Digital, Machine Learning, Ingeniería y desarrollo
del Software.
Devoteam ha sido premiado como Partner del año 2021 de los 5 líderes de la nube: AWS,
Google Cloud, Microsoft, Salesforce y ServiceNow.

#CreativeTechForBetterChange

Descripción del empleo

4+ years of directly-related or relevant experience, preferably in client software solutions design or management of IT Operations.

This role is responsible for business analysis and quality assurance activities in accordance with solution development methodology and supporting IT projects. Analysts II support in end-to-end project execution, including planning, coordinating, and monitoring tasks assignment and completion; create and maintain project artifacts, and ensures appropriate definition and execution of user acceptance test. They liaison with end users, software vendors, and programmers to achieve the projected outcomes when troubleshooting issues, implementing new systems, and upgrading existing systems while holding accountability for the end-to-end implementation.

Job Description:

Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on optionsProvides experienced services including defining requirements, developing and/or maintaining computer applications/systems to meet client’s needsTakes accountability for end-to-end implementation and realization of the use of a variety of IT solutions by working with staff, contractors, and vendorsAnalyzes performance metrics to ensure user satisfactionDevelops, writes, and communicates business requirements and functional specifications for the implementation of business solutionsSupports various reporting and analytical functions necessary for the accurate maintenance of the solutionsIdentifies, pursues, and closes engagements for solutions practice and helps troubleshoot issues that arise from translation of requirementsAnalyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvementsSupports in review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal riskKeeps stakeholders informed of problems, issues, and resolutions and manages their expectationsWorks in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirementsInteracts with IT staff including business area management, portfolio managers, vendors, consultants, and other contractorsSupports project planning and coordination among different project teamsPartners internally with business partners, and externally with Clients elicit business requirements that describe the desired the technical/analytical solutionDevelops and authors user stories (and business cases) applying generally accepted techniques to convey the expectationDevelops low fidelity mock-ups and annotated illustrations that convey the expected deliverable and user experienceParticipates in backlog grooming, prioritization, and estimation process

The work modality is 100% remote and it is necessary to have a fluent level of English (C1), since you will work directly with international clients.

Requisitos

SKILLS & KNOWLEDGE:

Behavioral Skills:Critical ThinkingDetail OrientedImpact and InfluencingInterpersonal CommunicationMultitaskingProblem SolvingTime Management

Technical Skills:

Application Design and ManagementBusiness Process ModellingCloud Infrastructure ManagementDatabase ManagementTechnical DocumentationNetwork Architecture and ManagementScalable Technologies & ArchitectureSoftware Development Life Cycle (SDLC)Systems Integration
 
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