Estate Manager Job ID 188706 Posted 10-Oct-2024 Service line Advisory Segment Role type Full-time Areas of Interest Facilities Management Location(s) Mumbai - Maharashtra - India **About the Role:** The manager shall be responsible for assigning and supervising all operational activities as undertaken by CBRE at client sites. Ensure smooth working through organizing, directing, managing and evaluating operations in areas of facility and management support services. Also, responsible for client relationship, Smooth integration between engineering and soft services, Parking management / Security, Pest control and landscaping, MIS generation, Critical equipment breakdown trend analysis, financial & Budgetary Controls of all services. **DUTIES AND RESPONSIBLITIES** **Operations and Management** · Property Manager will be responsible for managing all aspects of the facility management service delivery system; primarily Operations in this capacity, the Property Manager is accountable for the achievement of the Management Team. · To ensure that Facility Management staff provides timely reports to the management and adhere to agreed SLA & KPI. · To ensure that PM and vendors staff track the completion of the scheduled work. · To ensure all reports, checklist, statutory compliance are adhered at all times. · To ensure accuracy of the data, analyse the Facility Management costing and highlight the management accordingly. · Accountable for PM services deliverables for his/her managed portfolio (branches or offices) · Manage 3rd party services contractors appointed by Client · Ensure preventive maintenance schedules are completed as per the schedule. · Ensure effective completion of all incident reports. · Ensure effective completion of all Service connect calls within SLA Assist in managing operating expenses. · To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. · Understanding and work for Weeks planned scheduled and coordinate with Shift engineer for engineering related activities. · To ensure vendor management & vendor performance management is done on monthly basis. · To ensure monthly invoicing is done on time as per agreed timelines and taken signoff from authorized signatories · Accomplish Key Performance Indicators. · Assist in managing end users expectation. · Undertake comprehensive procurement procedure for facilities maintenance services. · Coordinate with Client Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team. · Shift Engineers /Help desk in developing & implementing the facilities management account plan for the facility. · Manage and supervise day to day operations at campus location for direct reporters · Weekly walk around to access the facility condition · Conduct review meetings with service vendors to ensure compliance, service delivery · Ensure accomplishment of key performance indicators as per the service agreement & identified by the Client · Oversee the compilation and deliver the required management reports of all functions & performance on time and in the prescribed CBRE/Client formats · Assist client in planning the PM budget for the financial year · To carry out any additional task as and when asked by the Client Manager within the scope of services. · Preparation & submission of monthly management report by 5th of every month to the client with a copy marked to Operation manager. · Ensure the review of MMR with Shift Engineer along with the client every month. · Ensure accuracy in cost sheets as submitted to office and checking the cost sheet upon receipt of the invoice. · Tracking of all vendor and CBRE bills for payments, ensuring the client pays on time. · Suggest appropriate cost control measures by analysing alternates, conducting audits and inviting quotations from various vendors for the services / works. · Co-ordinate with vendors, audit teams to ensure that the required documents are accurate and are maintained on site. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)