Basic Function: Provide professional skin and body care services and facials in accordance with state law and policy and procedures of Mii amo. Responsible for providing a safe, clean, motivating and nurturing environment for services that exceeds guest’s expectations
Work Performed:
Provide professional skin and body care services and facials and waxing (accordance with accepted industry practices) in consistent manner Effectively communicate the spas health and fitness philosophy to guestsExhibit proper use of product and abide by all product control guidelinesRead and adhere to schedule postings in regards to shifts, room assignments and the computer scheduling systemProvide clear and appropriate directions to guests for overall safety Provide all guests with consistent services for all treatments Be prompt with appointments, quality of work and attitudes with guests Begin services on time and perform all services within the time frame established for each treatmentProperly educate guests in regards to all skin and body care services Promote spa and all services, products and programsAssist and perform daily prep work duties such as re-stocking, refilling and preparing rooms for treatmentsHelp the team keep the prep rooms clean and organizedAttend and participate in regularly scheduled training sessions and meetingsBe an active participant in the department by contributing to new programs and development ideasBe guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic mannerDisplay appropriate teamwork, flexibility and interpersonal skillsFollow all department standards of operations at all timesProvide a safe, clean, personal, entertaining and well thought out session that exceeds guest’s expectationsKeep all work and storage areas neat and maintainedEnsure proper tools and equipment is purchased for safety with manager Maintain confidentiality of Mii amo information at all timesEnsure gratuities are not solicitedEsthetician is empowered to determine when to terminate a massage in the event it becomes unprofessional and/or uncomfortable for either partyOther duties as assignedSupervision Exercised: None
Supervision Received: Spa Director
Minimum Requirements:
High school diploma or GED, and/or equivalent work experience. Current esthetics license as required by law for state. 1-3 years recent experience desired. Must be qualified to perform 100% of Mii amo skin care services and techniques. Attention to detail and able to multi-task many priorities. Self motivated ability to work with little supervision and organized. Must be dependable. Willing to learn new methods. Ability to ensure guests are handled in safe and professional manner. Display a healthy well-balanced body, a neat appearance, and a caring attitude and is able to communicate clearly and simply. Basic computer skills required. Safety sensitive position.
Physical Requirements:
20% walking, sitting and bending
80% standing.
Lifting/carrying up to 50 lbs.
Hearing and manual dexterity
Use of cleaning solutions