Job Description:

This position payst $20 per hour ($41,600/year), paid Bi-weekly.Job Purpose/Overview

This role is responsible for working in partnership with the Assistant Store Manager to deliver an exceptional customer experience, operational excellence and deliver the financial results planned for the business.  The core accountability is to provide on-site leadership to ensure the consistent delivery of results and service to the Ethel M Consumers.

Key ResponsibilitiesExecutes consistent measurement standards for associate performanceMaintains inventory control and accuracy to reduce shrink and reduce store expensesDirects and motivates team to meet or exceed objectives and store performance metricsDrive sales to meet or exceed sales and ADS goalsDrive associate engagement daily and partner with Assistant Store Manager on engagement sessions and execution of impact plansManage staffing levels in the store through effective zone scheduling based on business needs and budgetsEvaluates store operations budgets and provides recommendations to Assistant Store Manager for greater efficiencies; responsible for the successful implementation of operational continuous improvementManages team and self to achieve exceptional customer service as defined by the brand and measured by secret shopper reports and sales performanceAssess, develop, and coach associates

Context and ScopeThis role works collaboratively with the regional/cluster Assistant Store Manager(s) to deliver the retail strategy within their store location.Partners with Visual, Marketing and Operations to ensure executional excellence in processes within the storeEnsures the delivery of exceptional customer service to each and every guest though product knowledge, Selling skills and experiential elements specific to the locationProvides exemplary leadership that drives a high performing engaged team and consistently embeds the Mars and Ethel M cultures into the team and environmentRepresents the brand and location externally with stakeholders, leadership and in the community as requiredDemonstrates approachability and maintains an open door communication philosophy mirroring the Five Principles and Associate Concept promise.

Job Specifications/Qualifications

2+ years managing in a fast paced retail experienceMust be 18 years of age or olderHigh School degree or equivalent experienceMust be able to communicate clearly both verbally and writtenCompetent with Microsoft suite (Outlook, Powerpoint, Excel and Word)Inventory management experience preferred

Physical RequirementsMust be able to stand for more than 90% of an 8 hour shiftMust be able to lift 25 lbsConcentration on repetitive task for 50%

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.