You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This is a European role, focused on growing acceptance and business volumes via the rapidly expanding Payment Facilitator and Payment Intermediary (e.g. Digital Wallet Operators and Buy Now Pay Later) channels. Our partners operate in a high-growth, dynamic environment offering payment facilitation solutions across a number of channels including eCommerce, POS/mPOS and In App. 

The core responsibilities will be to drive Amex business volume and acceptance by growing Amex spend and penetration within our existing Aggregator Partner portfolio and embedding new partnerships into the network.  

 

Specific responsibilities include: 

Establishing strong relationships with existing Payment Facilitators.  Drive existing and new growth opportunities to increase Amex coverage and billings through deep understanding of the partners business and identifying key growth opportunities e.g. marketing-led opportunities.  Negotiating complex contracts, leading partner-facing negotiations and developing the negotiation strategy.  Acquisition of new intermediary partners in the Digital Wallet and Buy Now Pay Later landscape by prospecting, contracting and implementing new partnerships.  Ensuring ongoing compliance with European Regulatory framework, Amex Policy and Contractual terms.  Working alongside a wide range of internal stakeholders to manage the day-to-day relationship with Partners, including Risk, Pricing, Servicing, Legal, Compliance, Policy and Global Strategy.  Become a subject matter expert for Payment Facilitation and Intermediary models within Amex, sharing knowledge and collaborating where necessary to deliver on wider business objectives. 

 

Experience/Requirements 

Extensive experience managing Large & Enterprise Partnerships and driving performance in a regulated environment through Business Development opportunities and contract negotiations.  Track record of identifying, engaging and launching new partnership opportunities in the merchant acquiring industry.  Excellent stakeholder management skills to maintain strong relationships built on credibility and trust both internally and within a broad network in partner organisations.  Deep knowledge and understanding of the European Payment Facilitator and payments landscape.  Comfortable working in a highly dynamic, fast paced and evolving environment.   Strategic approach to achieving results and delivering against annual targets, balancing quick wins to drive scorecard results alongside longer sales cycles.   Agility and adaptability, demonstrating innovative thinking and the ability to rapidly develop and adapt strategy as circumstances change.  Strong financial acumen - key elements include innovative commercial constructs, margin and revenue analysis.  Ability to operate effectively within a global matrix organization, sharing knowledge, best practices and collaborating to drive greater alignment and streamlined processes. 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.