Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

Program ConsultingFinance Consulting and Billing ServicesApplied TechnologyOutsourcing and OperationsStrategyProject and Grants ManagementAssessments and Feasibility Studies

Duties and Responsibilities

Provides guidance, oversight, and development assistance to more junior staff.Facilitates the implementation of research projects and monitors for quality and timely completion.Assumes a team assistant or co-lead role, monitoring day-to-day operations of projects.Implements methodologies, research questions, evaluations and analysis plans. Shows progressive growth in understanding and leadership of research methods.Prepares data collection tools, including surveys, qualitative interview and focus group protocols and data management requirements, with minimal assistance from more senior staff.Conducts qualitative and quantitative data collection, including completing stakeholder interviews, administering surveys and facilitating focus groups. May include case record reviews.Trains staff on best practices in data collection, data security and storage.Sometimes provides technical assistance and conducts training in use of data collection tools.Assists in the design, implementation, and monitoring of quality assurance procedures for all analyses.Design performance and outcome analyses for data collected. Interpret and draw conclusions from the results.Compiles results and prepare reports, presentations and other documentation of outcomes. Shows consistent growth and independence in complexity and quality of work.Leads client meetings and develops communication plans.Facilitates discussions with client stakeholders, including interpretation of findings, development of reports and disseminating results.Conducts background research on projects and research topics.Conducts background research for proposal development. Completes forms, resumes, reference information for proposals as needed and provides proposal management functions.Assist with developing business opportunities such as preparing conference presentations and sell sheets.Understands both the service delivery system for programs which are administered by states and monitored by federal regulators.

Required Skills

Ability to lead work streamsUnderstanding of research designAbility to develop data collection tools, including surveys, qualitative interview and focus group protocols, and develop requirements for data collection systems and data extracts of case management data.Ability to conduct qualitative and quantitative data collection and interpret and report resultsReport preparation.Research and literature reviews.Understanding of state and federal requirements.Able to clearly document findings with relevant supporting details.Able to communicate clearly verbally and in writing.Ability to work independently.

Qualifications

Master’s Degree preferred in relevant field

2+ years of experience in Mixed Methods evaluations (qualitative/quantitative evaluation skills).

2+ years of experience in conducting research or program evaluations of social services agencies.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $61,000 - $72,800. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

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Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.