Litchfield Park, Arizona, USA
5 days ago
Event Concierge
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us! The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran Overview The Event Concierge is responsible for overseeing the operations, sets, and movement of the overall program logistics. They manage the day-to-day floor execution of the programs by ensuring events materialize 100% accurately as specified through the program agenda and BEO’s, along with coordinating change management. Afternoon/Evening shift, weekend availability preferred. Responsibilities Ensure logistics are in place and executed for meetings. Oversee Program “Turn” Activities and ensure smooth programmatic flow. Provide Room and AV orientations as needed. Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing. Act as a resource, supporting the efforts of the Event & Meeting Managers. Confirm break, meal, reception, and special event timing, as needed. Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes. Qualifications Previous guest or customer service experience required. 1 year of administrative experience preferred. Experience in the hospitality industry preferred. Strong computer skills. Proficient in Microsoft Excel, Outlook, and Word. Microsoft Teams, OneNote, and PowerPoint experience desirable. Knowledge of Event, Sales, and Catering systems preferred.
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