Event Coordinator Cruise Operations Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4679672) Apply  Event Coordinator Cruise Operations Salary $50,624.00 - $82,557.00 Annually Location Norfolk, VA Job Type Permanent Full-time Job Number 12512 Department Maritime Center Opening Date 12/19/2024 Closing Date 12/29/2024 11:59 PM Eastern + Description + Benefits + Questions Description The City of Norfolk, Maritime Center – Nauticus is seeking to hire an Event Coordinator for Cruise Operations. This position will ensure quality service is being offered and maintained to enhance visitor's experience. This position c oordinates, schedules and plans a variety of indoor and outdoor campus tours, working with facility and port staff to ensure appropriate personnel, equipment, and logistics are in place to achieve desired results. Nauticus is a maritime discovery center located along the waterfront in downtown, Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin , sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military. Department Hiring Salary Range: $50,624 - $58,217 Essential Functions Essential functions include but are not limited to: + Conducts campus tours, responds to Cruise inquiries. Assists to facilitate Cruise scheduling by checking availability, requesting dates to be placed on hold. Facilitates obtaining necessary review and approvals for Cruise or other operations. + Prepares and maintains Port Security files by tracking that all proper paperwork is complete and up to date. Assists with the development and updating of the Facility Security Plan. Performs Duties as Facility Security Officer. Performs administrative duties, coordinates meetings and develops required reports and correspondence. + Communicates with other staff on facility and equipment setup options and materials needed to achieve desired results. Ensures adherence to requirements, agreements and contractual obligations. + Coordinates staffing and setup by scheduling appropriate personnel and preparing/distributing plan sheets containing logistical information on required personnel, schedules, layouts, equipment, setup plans and audio-visual needs. + Develops event security plans in conjunction with public safety personnel and organizer. + Communicates logistics to organizers, promoters, tenants, customers, City staff, event personnel, impacted stakeholders and the general public. Supervises personnel and volunteers and provides direct supervision to event staff during events. Assists visitors having special problems, questions or complaints in a courteous and responsible manner. + Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials and all members of the general public. + Ability to stand, for extended periods of time, lift from ground to above shoulder, climb, bend stoop, sit, push, pull and perform tasks requiring manual dexterity. + Manages day of cruise operations for all port calls and full turnover days. + Other duties as assigned Education/Experience Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Two years of event and/or facilities management, or related experience; or an equivalent combination of education and experience. TWIC card eligibility required Proficiency in Microsoft Office required CPR and first aid a plus Additional Information & Requirements Work Location: One Waterside Drive, Norfolk, VA 23510 Work Hours: Sunday through Thursday, 8:30am-5pm, 40 hours per week. Position requires some evening, holiday and weekend shifts. Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Please select the highest level of education you have completed. + High School Diploma/GED + Some College + Technical/Vocational Degree + Bachelor's Degree + Master's Degree + No education listed 03 How many years of experience do you possess in facility or event management? + Less than one year + One to two years + Two to three years + Four or more years 04 Please select the environments you have worked in regarding ship operations. Select all that apply. + Commercial + Recreational + Passenger + None 05 Please provide examples of the ship environments that you have worked in. 06 Do you have facilities operation experience that may relate to this position? + Yes + No 07 If yes, briefly explain your experience. 08 Are you capable of lifting up to 50 lbs unassisted? + Yes + No 09 Please select the warehouse equipment you have experience operating. Select all that apply + Forklift + Scissor lift + Pallet rack + Hand cart + Dollies and casters + Safety equipment + Packing equipment (stretch wrap, industrial scales, banding equipment) + Other 10 Do you have experience in staff training and evaluation? + Yes + No 11 This position requires you to obtain TWIC card within six (6) months of hire. Are you able to meet this requirement? + Yes + No 12 This position requires regular weekend and holiday shifts to match the cruise schedules. Are you able to work this schedule? + Yes + No 13 Do you possess a current CPR/First Aid Certificate? + Yes + No 14 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran 15 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 16 Do you have a valid driver's license? (Please note: A current copy of your Division of Motor Vehicles (DMV) driving record, obtained within last 30 days, is required at the time of interview.) + Yes + No 17 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." Required Question Agency City of Norfolk Apply Please verify your email address Verify Email