How You’ll Support Our Mission 

As an Event Manager at ESO, you will bring your experience and knowledge in running events like trade shows, user groups, and larger corporate events to help us create a unified, positive attendee experience and improve visibility of performance post event.  ESO is involved in many events due to the industries we serve (sponsored, owned, and everything in between), and the ability to drive business impact is significant; you will be a kay player in our mission to improve community health and safety through the power of data.  This position will collaborate closely and strategically with leaders across the entire organization as well as the broader marketing team.  This role reports to the Director of Events which rolls into the ESO Marketing team.

What You’ll Be Doing - The Day to Day 

Work closely with the Director of Events to develop comprehensive event plans, including timelines, budgets, and logistics, to ensure all details are organized and executed effectively to maximize performance.  Partner with the sales team and broader marketing team to bring those event plans to life, ensuring a positive brand experience with our customers, prospects, and ESOers.  This includes all pre, during and post event communications to increase engagement at events that results in quality leads and sales pipeline, progression of existing pipeline, facetime with existing customers, and added bookings/revenue associated to the events.  Source and manage event and swag related vendors such as caterers, decorators, entertainers, and audiovisual technicians, overseeing contract reviews, payments, and performance. Coordinate event logistics, including setup, teardown, transportation, and staffing, to ensure smooth operations on event days. Manage event budgets, track expenses, and ensure adherence to financial targets while still providing a positive experience for attendees.  Serve as the primary point of contact for internal teams, providing regular updates, addressing inquiries, and managing expectations throughout the event planning process.  Collaborate with Segment Marketing Managers on demand generation strategy for events to deliver on short-term and long-term goals.  Execute and scale event campaigns to meet key KPIs ranging from registrations, attendance, and post-event outcomes like pipeline and revenue. Provide feedback on our marketing automation and lead nurturing strategies for your event programs to ensure we can clearly measure results and that no leads are left behind. Create repeatable, scalable processes - playbooks- aligned to demand generation marketing motions in partnership with marketing, sales, MDRs, and SDRs. 

Who You Are - The Essentials 

Enjoy working in a mission driven organization where customers and the communities we serve are at the heart of what we do. 3+ years of events and/or field marketing experience or equivalent Proven track record in building and managing tradeshows, corporate events (e.g. customer conferences, sales and marketing kickoffs, etc), and smaller regional events like user groups.  You are customer obsessed, data-driven and technology adept Ability to prioritize and efficiently communicate goals and results to diverse audiences Strong project management and cross-collaboration skills to drive varied teams to consensus around strategies and plans

Who You Are - the desirables (it's a plus if you have them)

Experience in the Health Tech industry: EMS, Fire, Hospital, or the Public Sector Savvy analytic mindset with a passion for digging deeper and summarizing insights Has experience using Salesforce and marketing automation software (ideally Marketo) Comfortable in a growth business environment and thrives in implementing processes Strong leadership qualities with the ability to roll up your sleeves and get it done Familiarity and experience with technology like Cvent, Salesforce, Marketo, Microsoft Office, and similar tools.  Benefits & Perks   ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes: Competitive health plans (medical, dental, & vision insurance) PTO (starting at 20 days) & 12 company holidays 401(k) with company match Savings accounts (FSA, HSA, DCA) Employee Assistance Program (EAP) Peace of mind benefits such as life insurance, disability insurance, and worksite benefits Paid parental leave, new child program, & flexible parental return-to-work options Casual office environments and unlimited office snacks and drinks   About ESO   ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.    Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.    All offers are contingent upon a successful background check.     ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.    

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