Job Summary: Who Are We? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/. Who Are You? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: Blossom Music Center is looking for a highly motivated, passionate, and enthusiastic individual to be the Event Manager. You would be responsible for the day to day and event operations at Blossom Music Center in Cuyahoga Falls, OH. This includes but is not limited to de-winterization and winterization of the facility, managing event staff, reporting and maintaining incident logs, and on-site, day of show operations responsibilities. Job Functions: + Manage all personnel and aspects of facility operations and maintenance, including but not limited to ongoing venue set-up and tear-down + Responsible for setting and meeting staffing levels for each event + Supervise part-time staff/supervisors and third party vendors, including but not limited to: Security, Maintenance, Medical, and Ushers + Coordinate with multiple departments and vendors to facilitate effective onsite operations (ex: Sponsorship Dept, VIP Premium Seat Dept, concessions, and merchandise) + Maintain, monitor, and record all incident reports. Investigation may include interviewing staff and attending arbitration hearings as necessary + Work to provide a safe and enjoyable facility for guests and employees + Investigate, resolve, and respond to guest related complaints as necessary + Implementation and execution of all Live Nation policies, procedures, and programs + Coordinate with and manage subcontractors and third-party vendors to ensure safe, efficient and successful events + Develop, with Sr. Operations Manager, preventive maintenance procedures + Support General Manager & Sr. Operations Manager as needed on projects and events Qualifications: + Bachelor’s degree in management preferred or experience in lieu of degree + Minimum of two years experience as House/Operations Manager in a comparable division + Previous supervisory experience managing large numbers of employees, including Security, Ushers, Sub-Contractors + Ability to adapt in high pressure situations + Must have reliable means of transportation If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.