Position Title:Event Operations Coordinator Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor’s degree Preferred Qualifications:Experience with basic AV needs and troubleshooting minor issues Experience creating and adjusting room layouts with diagramming software such as EMS or similar Previous experience supporting clients and executing small and large-scale events, including scheduling, vendor coordination, and on-site execution Previous experience requiring the application of organizational policies, safety regulations, and event compliance Job Description: Iowa State University is seeking an Event Operations Coordinator to lead student staff and ensure seamless event operations at the Memorial Union. This role is ideal for someone looking to grow their experience in event organization while working in a fast-paced, customer-focused environment. What You’ll Do + Coordinate and execute event setups, working with event planners, custodial staff, and AV teams. + Ensure smooth transitions between events and confirm spaces are prepared to meet clients' needs — including setting up chairs, tables, and staging for events as large as 500 attendees. + Support parking ramp operations during peak evening hours and assist with guest inquiries. + Serve as the primary point of contact for event-related needs, providing excellent customer service and problem-solving on the spot. + Utilize reservation and diagramming software to prepare and make changes for events + Maintain a safe and welcoming environment, while executing events by following university policy and procedures + Oversee the student information desk, supervising and training student employees. Why Join Us? This role offers hands-on experience in event management, learning opportunities, and a chance to make an impact in a dynamic campus setting. Working Monday–Friday from 2 p.m. to 11 p.m. (no weekends!), you’ll be at the heart of campus life, ensuring every event runs smoothly. If you're ready to take the next step in your career, apply today! Example of Duties + Plans, coordinates, publicizes, and implements events, conferences, conventions, meetings, etc. + Facilitates event production. + Coordinates logistics such as electrical, custodial, staging, lighting, sound, concessions, catering, security, transportation, and safety. + Coordinates event staffing, which may include hiring and supervising event staff. + Consults with clients on event planning. + Coordinates contracts and letters of agreement for services and events. + Markets services and venues to generate revenue. + Creates strategies to increase utilization, events, and services. + May assign work to other support staff. Level Guidelines + Individual contributor position with developing professional and/or technical skills working under immediate to general supervision + Grasps professional-level knowledge and concepts of field while working in a progressive learning mode + Works on problems and issues of somewhat limited scope + Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained + Responds to inquiries and issues, escalating to manager or higher level workers as appropriate + May lead projects of limited scope and complexity + May provide guidance to students Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Appointment Type:Regular Number of Months Employed Per Year:12 Month Work Period Time Type:Full time Pay Grade:PS806 Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: + Resume + Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: + Retirement benefits including defined benefit and defined contribution plans + Generous vacation, holiday and sick time and leave plans + Onsite childcare (Ames, Iowa) + Life insurance and long-term disability + Flexible Spending Accounts + Various voluntary benefits and discounts + Employee Assistance Program + Wellbeing program Original Posting Date: February 20, 2025 Posting Close Date:March 2, 2025 Job Requisition Number:R16416 By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu . If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 . General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.