Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

EBD Group, part of Informa plc, is at the forefront of event organization. Since 1993, we've been running partnering conferences that bring together the international biotech, pharma, and finance industries. Our flagship product, partneringONE®, helps customers identify business opportunities and build strategic relationships.

 

Job Description

We're looking for an Event Operations Manager to join our Event Delivery team for a 12-month contract. You'll be part of a dynamic environment, managing multiple events and ensuring consistent, high-quality delivery.

What You'll Do

Event Delivery (65%)

Manage sponsor and exhibitor relationshipsCreate online exhibitor manuals and update floor plansCoordinate sponsor logos and registrationRespond to inquiries within 24 hoursCommunicate effectively with sponsors, exhibitors, and internal teamsCollaborate with Account Management on commercial opportunitiesProject-manage various aspects of in-person events, including:Evening eventsSignage (digital and printed)CateringHotel bookingsDelegate travelDeliver EBD Academy training coursesManage temporary staffEnsure timely task completion and budget adherenceAttend preparation visits and events for on-site support

Collaboration and Best Practices (15%)

Work closely with internal teams to build strong relationshipsPromote inclusive behaviors across the teamProvide excellent customer service to brand teams

Health & Safety, Partnerships, and Sustainability (10%)

Implement H&S Operating Model and Incident Management FrameworksAdvance our Faster Forward sustainability agendaManage spend categories to mitigate attrition risk

Planning and Budgeting (10%)

Submit event costs on timeCode invoices and expenses

Qualifications

What You'll Bring

Experience in B2B/B2C events or international hospitality event planningTrack record of delivering world-class live events and experiencesMulti-platform event delivery expertiseStrategic and operational capabilitiesCommercial acumen and ability to meet KPIsStrong project management skills in fast-paced environmentsBudget management and forecasting experienceTech-savvy mindsetAttention to detail and excellent communication skillsData-driven decision-making abilitiesSustainability knowledge and goal-delivery experiencePositive, solution-oriented attitudeCustomer-focused approach

Location and Language

Based in Germany, with remote work options. Fluency in German and English is essential.

Success Metrics

Your success will be measured by delivering high-quality, cost-effective, and sustainable event experiences, meeting agreed KPIs, and improving customer satisfaction and NPS scores.

Join us in creating exceptional events that connect people and drive industries forward!

Additional Information

Alongside a competitive salary, Informa also offers the following employee benefits:

Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesGet three for one: A ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStay well: Use FiscFree to purchase a gym subscription or a new bike with tax benefits.Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the world 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.  At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.  

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