· Proactively finding opportunities and leads for business growth by creating and maintaining your customer database
· Achieving personal sales targets by converting leads into a business opportunity
· Understanding client needs and providing a proposal which best suits their requirements
· Conducting event space site inspections outlining our unique selling points to the client
· Planning an event successfully from beginning to end using the hotel’s event management system
· Handling a group movement in the hotel with attentive care
· Ensuring a well-executed event which exceeds customers’ expectations
· Communicating effectively and working closely with all concerned operations departments in the hotel
· Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems
· Ensuring adherence to laws, regulations, and hotel policies
· Maintaining positive guest and colleague interactions with good working relationships
· Proactively finding opportunities and leads for business growth by creating and maintaining your customer database
· Achieving personal sales targets by converting leads into a business opportunity
· Understanding client needs and providing a proposal which best suits their requirements
· Conducting event space site inspections outlining our unique selling points to the client
· Planning an event successfully from beginning to end using the hotel’s event management system
· Handling a group movement in the hotel with attentive care
· Ensuring a well-executed event which exceeds customers’ expectations
· Communicating effectively and working closely with all concerned operations departments in the hotel
· Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems
· Ensuring adherence to laws, regulations, and hotel policies
· Maintaining positive guest and colleague interactions with good working relationships
· Passion for the hospitality industry and eagerness to learn
· An eye for detail
· Be well spoken and an enthusiastic speaker
· Be comfortable with computer literacy
· Good administrative, organizational, and problem-solving skills
· Excellent communication, sales, and customer service skills
· The ability to multitask, work in a fast-paced environment, and meet deadlines
· Current knowledge of industry trends and regulations are an advantage
· Passion for the hospitality industry and eagerness to learn
· An eye for detail
· Be well spoken and an enthusiastic speaker
· Be comfortable with computer literacy
· Good administrative, organizational, and problem-solving skills
· Excellent communication, sales, and customer service skills
· The ability to multitask, work in a fast-paced environment, and meet deadlines
· Current knowledge of industry trends and regulations are an advantage