SUMMARY

The ESM position is responsible for working with Meeting & Event professionals and non-professional, to generate new business opportunities in the local market at the property. This position will be held accountable to respond to and generate qualified sales prospects that convert to definite bookings.  The ESM is responsible for ensuring that revenue goals are achieved or exceeded for their assigned territory and market segment. This position will help develop and implement plans for sales initiatives to support the mission of the GSR, and reporting of the results of the sales activity from the assigned markets. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

 

·         Business Development of the local catering and event market

·         Conduct site inspections and foster new relationships with clients to grow the market for GSR.

·         Respond to leads generated from multiple sources: RSCVA, Cvent and Web Inquires

·         Assist in development, creation, and execution of new sales strategies that support the vision of the GSR owners and management team.

·         Creating, running, analyzing new and existing reports and data on relevant sales opportunities to help design a strategic plan, solicit business in their region and provide recommendations to Senior Leadership on business decisions all to maximize revenue

·         Developing reports utilized for soliciting new group business to maximize revenue

·         Plans major travel functions (i.e. trade shows, sales call) that deal specifically with his/her marketing area.

·         Maintains a minimum standard of 15 prospecting calls per week to new and existing accounts for future group business.

·         Manages all aspects of wedding room blocks, ceremonies, and receptions including but not limited to selling, detailing and servicing.

·         Sells and services small meetings and events

·         Complete knowledge of status on all bookings pending at all times.

·         Meets or exceeds pre-determined productivity goals.

·         Maintaining all of the data within the Salesforce/Delphi system in order to maximize the use of hotel room revenue and function space inventory.

·         Assisting in setting priorities, hitting deadlines, shaping the deliverables and communicating those into results that can be understood and acted upon.

·         Attend Group pick up meetings and report guest room pick-up

·         Maintain an on-going relationship with colleagues, hotel current and past clients

·         Identifying long-term opportunity areas to improve sales and operations

·         Responsible for the management and planning of meetings/events and related activities.

·         Attends Banquet Event Oder (BEO) and staff meetings and perform as a team leader for all hotel department staff participating in the event delivery process.

·         Ensure the proper use of function space, exhibit hall and overall event space. Maximize group’s revenue by referring available goods, services, attractions, and sub-contractors to convention groups.

·         Ensure that all conventions adhere to company policies, fire department regulations, state liquor laws and other applicable government regulations.

·         Plan and develop event programs, resumes, agendas, and services utilizing the Sales and Catering system according to client requirements and established guidelines.

·         Create external communications to include introductory letters, appropriate property information, and tentative schedule of events for assigned convention groups.

·         Participates in the Annual/Quarterly Sales Plan Incentives

QUALIFICATIONS

To perform this job successfully, the individual must have a track record of performing each essential responsibility satisfactory.  The requirements listed below are representative of the knowledge, skill and/or ability required.

                Education and Experience

·         High school diploma or GED; 2 years’ experience in the sales, marketing, guest services, front desk, or related professional area.

·         2 years’ experience in wedding sales, event sales or catering sales

 ·        Knowledge of property operations

·         Knowledge of Catering Sales

·         Knowledge of Wedding Sales and Services

·         Knowledge of Banquets and Servicing

·         Team-based selling experience.

·         Strong communication skills, ability to plan and implement action plans and must have basic presentation experience.

·         Working knowledge of Delphi. 

·         Must be personable and exemplary customer service skills.

Language Skills

·         Excellent communication skills both written and oral.

·         Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company.  

·         Must possess a strong attention to detail and presentation skills.

Mathematical Skills

·         Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

·         Ability to compute rate, ratio, percent, and to create and interpret bar graphs.

Reasoning Ability

·         Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment.

·         Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

Certifications, Licenses, Registration

·         Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card.

                Other

·         Must be a minimum of 21 years of age. 

·         Must be proficient in Microsoft Office Products:  Word, Excel, Power Point, Publisher, and Outlook.

·          Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others.  Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel.  May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

 

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.  The noise level in the work environment is usually loud.

Federal contractors are required to state in all solicitations or advertisements for employment that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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