JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://www.myworkday.com/mohegan/d/inst/1$9925/9925$5184.htmld Position Summary: + Event Security Representative : will greet, guide patrons, provide point of entry support + Provide service and safety to our guests in non-gaming locations (Arena, + Expo and Convention Center Secondary Duties and Responsibilities: + Addresses patron complaints and issues or refers them to a Shift Manager, as needed + Assists in maintaining a safe and secure patron experience according to department policies and procedures Minimum Education and Qualifications: + Previous customer service experience preferred + Must be able to communicate effectively in English Competencies: Incumbent will master the following competencies while in this position: + Good verbal communication skills + Knowledge of the Arena and the property layout + Ability to work as part of the event staff team Training Requirements: + Knowledge of the Casino property and it’s offerings + Knowledge of the Arena’s emergency evacuation plan Physical Demands and Work Environment: + Must be able to stand, walk and climb stairs for extended periods of time + Must be able to work in a fast paced environment with frequent interruptions + Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Mohegan Sun practices Native American Preference. "Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut. What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.