Job Responsibilities: + Plans, develops and oversees marketing events (e.g., trade shows, conventions, sales meetings) for internal and/or external clients. + Coordinates customer invitation solicitations, advanced and on-site registration, and post-event follow-up and evaluations. + Researches available venues and recommends event sites; investigates, selects, negotiates and coordinates services with vendors, including catering and event support. + Prepares budgets and forecasts and compiles summaries of total event costs, cost-per-contact, audience profiles and attendees' comments. + Responsible for the organization of events including exhibitor/visitor sales and marketing, program development, event production and on-site show operations. + Ensures that the event achieves its revenue, expenditure and operating profit targets. + Responsibilities are within the Event/Exhibit, Production and Operations Function as a generalist or in a combination of disciplines. + Performs routine assignments in the entry level to a professional job progression. + Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts. + Receives instruction, guidance and direction from others. Job Qualifications: + Bachelor’s degree or equivalent in any field + At least 1 year customer service in contact center environment or equivalent training (2 years preferred) + Above average to Excellent communication skills + Experience with voice, emails and chat account is preferred. + Excellent written and verbal communication skills + Experience with email correspondence is preferred. + Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks. + Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST. + Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently. + Willing to work on business unit holidays and/or render overtime when necessary. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.